At a Glance
- Tasks: Manage client calls and deliver exceptional insurance service in a fast-paced environment.
- Company: Join Everywhen Insurance Brokers, a supportive and collaborative team in Telford.
- Benefits: Enjoy 26 days holiday, career progression, and mental wellbeing support.
- Other info: Be part of a diverse workplace that values respect and inclusion.
- Why this job: Make a real impact while developing your skills in the insurance industry.
- Qualifications: Confident communicator with strong interpersonal skills; insurance knowledge is a plus but not required.
Are you an experienced insurance professional with a strong understanding of the Commercial Motor market? Everywhen Insurance Brokers is looking for a proactive and detail-oriented Account Handler to join our team and help deliver outstanding service to our clients based in Telford.
This is a fantastic opportunity to work in a collaborative environment where your expertise and initiative will be valued and supported.
Responsibilities include:
· Dealing with client calls (inbound and outbound) in order to process/manage their insurance.
· Calculating, negotiating and delivering premiums and agreeing payment methods.
· Cross-selling policies the client does not currently have.
· Offering risk management measures such as Driver Training and Driver CPC courses.
· Achieving KPI's / targets - role specific.
Key skills / attributes:
- A confident telephone manner.
- Strong interpersonal skills with the ability to build relationships and trust.
- The ability to thrive in a fast-moving, target-driven environment.
- Good IT literacy.
- A strong team ethos.
Insurance knowledge is advantageous, but not essential, as full training will be given.
In return, you will be welcomed and supported by our family and be joining an organisation that cares about you as a person and your wellbeing. Some of the benefits are:
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Group
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pension scheme for when you feel it's time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group
So, what are you waiting for? Apply today and one of our team will be in touch.
#AIB #LI-EM1 #Hybrid
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Account Handler in Dumfries employer: Everywhen, part of the Ardonagh Group
Join our friendly team in Saffron Walden as an Insurance Account Handler, where you'll enjoy a supportive work culture that prioritises your wellbeing and career growth. With flexible working options, a generous bonus structure, and opportunities to gain industry qualifications, we empower you to thrive both personally and professionally. Experience a rewarding career with the UK's largest independent Insurance Brokers, where your contributions are valued and recognised.
Contact Details:
Everywhen, part of the Ardonagh Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler in Dumfries
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Everywhen, part of the Ardonagh Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Everywhen, part of the Ardonagh Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Account Handler in Dumfries
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Everywhen, part of the Ardonagh Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Everywhen, part of the Ardonagh Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Everywhen, part of the Ardonagh Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Everywhen, part of the Ardonagh Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Everywhen, part of the Ardonagh Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Everywhen, part of the Ardonagh Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
