Insurance Accounts Handler in Cornwall, St Austell

Job Description The role of the Account Handler is to provide office-based support in the day to day running of the client portfolio, including setting up all appropriate actions from new business quotes and sales, mid-term adjustments and renewals. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties. Maintain client records and data in line with our systems and protocols Provide a proactive professional telephone handling service for both internal & external contracts, including clients, providers and colleagues. Background in Insurance - Either at an Insurer or Broker is preferred but not essential. Commercial awareness Holiday entitlement of 26 days plus bank holidays increasing with length of service ~ Opportunity to progress your career across the entire Everywhen family ~ Pensions scheme for when you feel it’s time to retire ~1 days paid volunteering day to give back to our communities ~ The Spotlight Awards, where we shine a light on the brightest talent across our group #Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; These will include verifying your recent employment, address, credit history and a standard criminal record check. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.