At a Glance
- Tasks: Support clients, build relationships, and handle queries in the insurance sector.
- Company: Join the UK's largest independent Insurance Brokers in a friendly team.
- Benefits: 26 days holiday, career progression, CII qualifications, and mental wellbeing support.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: No weekends, flexible working, and a chance to make a real impact.
- Qualifications: Experience in the insurance industry and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Swansea. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) and earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers.
We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.
So, what does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
What are we looking for in our Account Handlers?
- Some experience of the Insurance Industry is essential for this role.
- Your ability to bring your best self to work every day to give our clients the best possible experience.
- Proactive, use your initiative and show us your entrepreneurial spirit.
- A willingness to learn and be curious.
- Confidence to work with clients both on the phone and face to face; some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Demonstrate honesty and integrity, which is essential within a financially regulated organisation.
In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Ardonagh family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 day's paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Client Services Executive - Insurance in Cardiff employer: Everywhen, part of the Ardonagh Group
Join our dynamic team in Swansea as a Client Services Executive and experience the benefits of working with the UK's largest independent Insurance Brokers. We offer a supportive work culture that prioritises your wellbeing, with flexible working options, generous holiday entitlement, and opportunities for professional growth through qualifications. Here, you'll be part of a family that values integrity, collaboration, and personal development, making it an ideal place for those seeking a rewarding career in the insurance industry.
Contact Details:
Everywhen, part of the Ardonagh Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Executive - Insurance in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you directly to hiring managers.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their approach to client services. Be ready to share examples of how you've built strong relationships with clients in the past – that's what they want to hear!
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, whether in person or virtually, let your enthusiasm shine through. They’re looking for someone who can bring their best self to work every day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our friendly team and contributing to our success.
We think you need these skills to ace Client Services Executive - Insurance in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Insurance Account Handler. Highlight your experience in the insurance industry and any relevant customer service skills. We want to see how you can bring your best self to work!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for our team. Don’t forget to mention your proactive attitude and willingness to learn – we love that!
Showcase Your Relationship-Building Skills:Since this role is all about building strong relationships with clients, make sure to include examples of how you've successfully done this in the past. We want to see your entrepreneurial spirit in action!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our Ardonagh family!
How to prepare for a job interview at Everywhen, part of the Ardonagh Group
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of the insurance industry before the interview. Familiarise yourself with common terms, recent trends, and any relevant regulations. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships with clients, be ready to share specific examples of how you've excelled in customer service or sales roles. Think of situations where you went above and beyond for a client, as this will highlight your proactive nature and ability to connect with people.
✨Be Ready to Adapt
The job description mentions resilience and adaptability, so prepare to discuss times when you've successfully navigated change or challenges in your previous roles. This will show that you're not just a good fit for the team, but also someone who can thrive in a dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for professional development, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
