Regional Enterprise Manager - Insurance

We’re on the hunt for a Regional Manager who uses their knowledge and experience of the Insurance Industry to lead the enterprise team in our Bury St Edmunds branch. As a Regional Manager you will serve as the Senior Enterprise Leader within the branch, holding direct accountability for the performance and outcomes of the Enterprise Hub.

So, what does the role of a Regional Enterprise Manager here involve?

• Provide strong, effective leadership of the Regional Enterprise Hub, with direct accountability for its performance. Drive and implement the regional strategy in collaboration with the Branch Director, who holds overall accountability for the P&L.
• Lead and support the Enterprise team to deliver exceptional customer outcomes, ensuring full compliance with Consumer Duty requirements. Work closely with the Branch Director and Regional Director to achieve financial targets for the Enterprise Hub, the region, and the wider Relationship Broking business.
• Maintain key internal relationships with Regional and Everywhen stakeholders to support strategic alignment.
• Establish recruitment needs and take responsibility for the interviewing process and implementation of training procedures for new starters of all direct reports within the team.
• Oversee all aspects of Enterprise Hub trading in line with budget expectations. Continuously monitor market conditions and sector trends to identify new opportunities, assess performance against competitors, and highlight external threats.
• Collaborate with the Branch Director and Regional Director to identify and address barriers to retention and new sales, while actively promoting opportunities for business growth. Facilitate the sharing of good practice and innovative ideas across the Hub.

What experience does a Client Services Manager need?

• Proven track record of leading teams to deliver revenue targets within a regulatory framework.
• Demonstrable experience in a management role within insurance and extensive knowledge of the insurance industry specifically placement and insurer relationships.
• Proven track record of delivering both top and bottom-line performance and growth, organically and inorganically.
• Proven track record of improving business performance, income and employee engagement within a regulated environment through effective sales planning.
• Strong leadership and communication skills across a scaled and multiple site UK brokerage.
• Significant, proven experience of managing a P&L Budget.
• A robust understanding of business processes and performance levers.
• Strong commercial leader with a commercial focus and financial awareness, e.g. understanding of the external market, company performance, market intelligence, business drivers, etc.

Skills Required:

• Collaborative approach across functions and geographies.
• At ease with complex and evolving concepts and change.
• People management skills, with a focus on coaching, mentoring and guiding.
• Relationship and stakeholder management skills across the wide-ranging colleague levels including senior management.
• Resilience and the ability to deal with conflict in a positive way.
• Creative and innovative approach to problems and solutions.
• Highly flexible and adaptable.
• An ability to emphasise excellence, creating a culture of high standards.
• Negotiation and influencing skills.

In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays.
• Opportunity to progress your career across the entire Everywhen family.
• Gain CII or ACII qualifications to boost your knowledge and career prospects.
• Pension scheme for when you feel it’s time to retire.
• 24-hour support for physical and mental wellbeing.
• 1 days paid volunteering day to give back to our communities.
• The Spotlight Awards, where we shine a light on the brightest talent across our group.

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.