At a Glance
- Tasks: Support client portfolios and deliver top-notch customer service in the insurance sector.
- Company: Join Everywhen, an award-winning company with a focus on development and inclusivity.
- Benefits: Starting salary of £23,132, 26 days holiday, annual bonuses, and comprehensive training.
- Other info: Enjoy a supportive environment with clear progression routes and community involvement opportunities.
- Why this job: Kickstart your career in insurance with hands-on learning and mentorship from industry experts.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
The predicted salary is between 23132 - 23132 £ per year.
Everywhen, part of the wider Ardonagh Group, is pleased to invite applications for our 2026 Apprentice Account Handler intake, forming part of our award‑winning Emerging Careers Programme. This structured development pathway offers a supported introduction to the insurance profession, combining full‑time employment with accredited learning.
About the Programme
Starting in September 2026, apprentices will complete a comprehensive 6-week induction, followed by an 18-month Level 3 Insurance Apprenticeship. Throughout the programme, apprentices receive guidance from experienced mentors, on‑the‑job training, and access to our award‑winning Learning & Development team. Successful completion leads to a Chartered Insurance Institute (CII) qualification, enabling progression into specialist, leadership or commercial pathways within Everywhen.
Role Overview
The Apprentice Account Handler will support the management of client portfolios and contribute to the delivery of high‑quality customer service.
- Portfolio Support — assisting with day‑to‑day administration, responding to client and insurer queries, and supporting renewal activity
- Relationship Management — maintaining professional relationships with clients, colleagues and insurer partners
- Renewal & New Business Support — preparing documentation, gathering data and attending internal or client meetings where required
- System Administration — ensuring accurate CRM records and contributing to process improvements
This role provides a strong foundation for a long‑term career in insurance.
What We Offer
- Starting salary of £23,132, with increases upon qualification
- 26 days holiday, increasing with length of service
- 35 hour working week
- Annual bonus scheme
- Comprehensive training and ongoing professional development
- A supportive, inclusive working environment
- Pension scheme for when you feel it’s time to retire
- 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
- Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
- One day paid volunteering to give back to our communities
- Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
- The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.
Who We’re Looking For
We welcome applications from motivated, enthusiastic individuals who demonstrate:
- A positive attitude and willingness to learn
- Strong communication skills
- Attention to detail and organisational capability
- A collaborative approach and customer‑focused mindset
No prior insurance experience is required.
How to Apply
Please submit your application online. Early applications are encouraged, as the vacancy may close ahead of schedule.
Come and be part of a fantastic opportunity and start your insurance career with Everywhen.
About Everywhen
Everywhen is an award winning independent intermediary specialising in Insurance Products, recognised for service excellence and customer commitment. We are proud recipients of the Princess Royal Training Award and hold Gold accreditation from Investor in Customers. Our culture is inclusive, collaborative and development‑focused. We invest in internal talent and offer clear progression routes supported by structured learning programmes.
Diversity and inclusion
Here at Everywhen we strive to be a diverse and inclusive workplace. We treat all our colleagues, candidates, customers, and insurer partners equally, fairly and respectfully. Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Apprentice Account Handler in Telford employer: Everywhen company
Everywhen is an exceptional employer that prioritises the growth and development of its employees through a structured apprenticeship programme, offering hands-on learning and mentorship in the insurance sector. With a supportive and inclusive work culture, competitive salary, comprehensive training, and numerous employee benefits, including wellness support and community engagement opportunities, Everywhen provides a fulfilling environment for aspiring professionals to launch their careers. Join us in London and be part of a team that values collaboration, innovation, and personal growth.
