At a Glance
- Tasks: Support clients, build relationships, and handle queries in the insurance sector.
- Company: Join the UK's largest independent Insurance Brokers in a dynamic team.
- Benefits: 26 days holiday, career progression, CII qualifications, and wellness support.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Make a real impact while developing your skills in a flexible work environment.
- Qualifications: Customer service experience, proactive attitude, and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our team based in Southampton. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday earning a salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers.
We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.
Role Overview
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
Qualifications
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
- Have a willingness to learn and be curious.
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.
Benefits
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Ardonagh family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 day paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Client Services Executive - Insurance in Southampton employer: Everywhen company
Join a dynamic team at the UK's largest independent Insurance Brokers in Southampton, where your career as a Client Services Executive will flourish. Enjoy a supportive work culture that prioritises employee growth with opportunities for professional qualifications, flexible working arrangements, and a generous benefits package including 26 days of holiday and mental wellbeing support. Here, you’ll not only build strong client relationships but also be part of a diverse and inclusive environment that values your contributions and encourages you to bring your best self to work every day.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Executive - Insurance in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Show us that you’re not just interested in any job, but specifically in being part of our team. Tailor your answers to reflect how you can contribute to our client services.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in customer service and sales makes you the ideal candidate for the Client Services Executive role. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client Services Executive - Insurance in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Client Services Executive. Highlight your experience in the insurance industry and any relevant customer service skills. We want to see how you can bring your best self to work!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer service and relationship-building. Let us know why you're excited about this opportunity and how you can contribute to our team.
Showcase Your Initiative:In your application, don’t forget to mention times when you've taken the initiative or shown entrepreneurial spirit. We love candidates who are proactive and curious, so share those experiences with us!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team in Southampton!
How to prepare for a job interview at Everywhen company
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Familiarise yourself with common terms, policies, and recent industry trends. This will not only show your expertise but also your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships, be ready to share specific examples of how you've excelled in customer service or sales. Think of situations where you went above and beyond for a client – those stories will resonate well!
✨Be Proactive and Engaging
Demonstrate your proactive nature during the interview. Ask insightful questions about the company and the role, and express your eagerness to learn and grow within the team. This shows that you're not just looking for a job, but a career.
✨Emphasise Your Team Spirit
Highlight your ability to work collaboratively with others. Share experiences where you’ve successfully worked as part of a team, especially in challenging situations. A positive attitude and resilience are key traits they’re looking for!
