At a Glance
- Tasks: Support clients with insurance queries and manage their portfolios effectively.
- Company: Dynamic insurance firm focused on inclusivity and professional growth.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal development.
- Other info: Join a supportive team where you can truly be yourself and thrive.
- Why this job: Be the go-to person for clients and make a real difference in their insurance experience.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
The predicted salary is between 30000 - 40000 € per year.
The role of the Account Handler is to provide office-based support in the day-to-day running of the client portfolio, including setting up all appropriate actions from new business quotes and sales, mid-term adjustments and renewals. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties.
Key Responsibilities
- Ensure the smooth running of assigned portfolio on a day-to-day basis
- Achieve agreed retention rates
- Achieve cross selling and referral targets
- Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels
- Be the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources
- Independently respond to queries from both clients and insurers in a pro-active manner
- Resolve any identified discrepancies in provider documentation before sending to clients
- Maintain client records and data in line with our systems and protocols
- Provide a proactive professional telephone handling service for both internal and external clients
We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Account Handler - Personal Lines Insurance in Cornwall employer: Everywhen company
As an Account Handler in Personal Lines Insurance, you will thrive in a supportive and inclusive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and empowerment, ensuring that you have the resources and opportunities to excel in your role while maintaining a healthy work-life balance. Located in a vibrant area, we offer competitive benefits and a commitment to diversity, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler - Personal Lines Insurance in Cornwall
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for an Account Handler role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of personal lines insurance and be ready to discuss how you can help maintain client relationships and resolve queries effectively. Show them you’re the go-to person they need!
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing applications that come directly from our site, and it shows you’re genuinely interested in joining our team. Plus, it makes it easier for us to spot your application!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Reiterate your enthusiasm for the role and remind them why you’d be a great fit for the Account Handler position.
We think you need these skills to ace Account Handler - Personal Lines Insurance in Cornwall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Handler role. Highlight your experience in client management and any relevant insurance knowledge. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Keep it professional but let your personality come through.
Showcase Your Communication Skills:As the first point of contact for clients, strong communication is key. In your application, give examples of how you've effectively handled client queries or resolved issues in the past. We love seeing proactive problem solvers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Everywhen company
✨Know Your Stuff
Make sure you understand the ins and outs of personal lines insurance. Brush up on common terms, processes, and the specific responsibilities of an Account Handler. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As the first point of contact for clients and providers, strong communication is key. Prepare examples of how you've effectively handled client queries or resolved issues in the past. This will demonstrate your ability to maintain professional relationships and manage expectations.
✨Be Proactive in Your Approach
During the interview, highlight instances where you've taken initiative to solve problems or improve processes. Employers love candidates who can think ahead and act without waiting for direction, especially in a role that requires day-to-day management of client portfolios.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
