At a Glance
- Tasks: Support Client Directors in delivering top-notch service and maintaining client relationships.
- Company: Join a forward-thinking company committed to diversity and inclusion.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Embrace a culture of learning and collaboration in a thriving workplace.
- Why this job: Make a real difference in client outcomes while growing your skills in a dynamic field.
- Qualifications: Experience in client servicing or administration, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive and customer-focused professional to support Client Directors and Managers in delivering outstanding service across Group Risk and Healthcare solutions. This role plays a key part in meeting preparation, business administration, compliance, and maintaining strong client relationships while promoting excellent customer outcomes.
Key Responsibilities
- Provide comprehensive support to Client Directors and Managers, including meeting preparation and report production.
- Obtain illustrations and administer new and existing business, ensuring all compliance requirements are met.
- Support renewal projects, market reviews, suitability report preparation, and completion of follow-up actions.
- Maintain and enhance client relationships, handling both complex and simple client enquiries and escalating where appropriate.
- Promote a strong culture of conduct and behaviours that support good customer outcomes, acting as a role model for the team.
- Maintain accurate client records across internal systems.
- Take personal responsibility for developing in-depth knowledge of Group Risk and Healthcare products and the wider marketplace.
- Contribute to business projects as required, delivering outputs within agreed timescales.
- Ensure full awareness of, and adherence to, company, departmental, and product-specific procedures and policies, working in line with company values at all times.
What We’re Looking For
- Experience in client servicing, administration, or support within financial services, group risk, healthcare, or insurance.
- Strong attention to detail with the ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- A collaborative, professional approach with a strong commitment to customer outcomes.
- Confidence using CRM systems and client databases.
- A proactive attitude toward learning and development.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Client Services Specialist - Risk and Healthcar employer: Everywhen company
Everywhen is an exceptional employer that prioritises a proactive and inclusive work culture, making it an ideal place for Client Services Specialists in Risk and Healthcare. With a strong commitment to employee growth and development, the company offers comprehensive training and support, ensuring that team members can thrive while delivering outstanding service to clients. Located in a dynamic environment, Everywhen fosters strong client relationships and promotes a culture of excellence, making it a rewarding workplace for those seeking meaningful employment.
