At a Glance
- Tasks: Lead a team to provide vital mental health support in the community.
- Company: Join a recognised Great Place to Work focused on mental health.
- Benefits: 30 days annual leave, enhanced pension, and wellbeing programmes.
- Other info: Inclusive workplace with strong support for diversity and personal growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in health and social care, especially with complex needs.
The predicted salary is between 37000 - 44000 € per year.
We have the exciting opportunity for a Team Lead to come and join our Community Mental Health Support Service in the North East! This is a full time, Permanent role. This is a remote role, however requires someone who is based in the North East.
About the job
Our Community Mental Health Support Service provides practical and emotional support to people in Newcastle who are experiencing mental illness on behalf of the NHS. We help people to access key community resources in the city, to get the support they need.
As a Team Lead, you will support the Team Manager in organising and developing service provision, staffing, resources, support networks and public relations within and relating to the service.
Key Responsibilities
- Manage a team of up to 10 staff (Community Mental Health Support Workers and a Senior Community Mental Health Support Worker) to deliver 1-2-1 and group mental health support services in line with commissioned contracts and relevant quality standards, to meet SLAs and KPIs.
- Build, develop, and maintain relationships with statutory and voluntary services, both mainstream and specialist, as a means of promoting work, education, and leisure opportunities for people with complex mental health issues or severe mental illness (SMI) to support and develop the service.
- Coordinate with the Team Manager to ensure good support and non-clinical supervision systems are in place and adhered to, to meet the needs of the service; maintain pathways between statutory and VCSE services to support the client journey.
- Perform internal audits of case management to support with contractual and statutory compliance.
- Deputise for the Team Manager when required.
- Undertake any reasonable duties/responsibilities to meet the needs of the organisation.
About you
We would love to hear from you if you possess the following:
- Significant experience working in a health and social care setting.
- Significant experience of working with people that have either SMI or a complex health condition.
- Significant experience of working to set targets/KPIs for commissioned or statutory services.
- Significant experience of working 1:1 with service users and/or people with complex needs.
- Significant experience of working within health, social care, or VCS systems.
- Understanding of challenges and barriers on accessing services.
- Understanding of recovery in the context of mental health.
- Understanding of issues surrounding loneliness and isolation, financial inclusion, homelessness, or substance misuse.
- Understanding of the effects of stigma and discrimination.
- Understanding of mental health issues and users’ needs.
- Understanding of the behaviours of people expressing difficult emotions, anxiety, and anger management.
- Understanding of the health and social care landscape.
- Understanding of Pathways.
- Understanding of confidentiality and ‘General Data Protection Regulations’.
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell days.
- Enhanced pension.
- Wagestream - ability to release earnings, giving you instant access to your pay.
- Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions.
- Shopping discounts with the opportunity to sign up for a Blue Light Card.
- Enhanced life assurance scheme, payment being three times your annual salary.
- Plus, many more great benefits on offer!
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.
Team Lead - Community Services employer: Everyturn
Everyturn Mental Health is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of its staff. With generous benefits such as 30 days annual leave, enhanced pension schemes, and access to wellbeing programmes, employees are empowered to thrive both personally and professionally. Located in the North East, this role not only provides meaningful engagement with the community but also fosters growth opportunities within a recognised Great Place to Work.
StudySmarter Expert Advice🤫
We think this is how you could land Team Lead - Community Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health sector, especially those who might know about opportunities at Everyturn. A friendly chat can sometimes lead to a job offer!
✨Tip Number 2
Prepare for that interview! Research common questions for Team Lead roles in community services and think about how your experience aligns with their needs. Practise your answers with a mate to boost your confidence.
✨Tip Number 3
Show your passion for mental health! During interviews, share personal stories or experiences that highlight your commitment to supporting individuals with complex needs. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the time to engage with us directly.
We think you need these skills to ace Team Lead - Community Services
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in health and social care, especially with complex mental health issues. We want to see how your background aligns with the role of Team Lead!
Showcase Your Leadership Skills:As a Team Lead, you'll be managing a team, so don’t forget to mention any previous leadership roles or experiences. We love to see examples of how you've supported and developed others in your past positions.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Everyturn
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health issues and the specific challenges faced by those with complex needs. Familiarise yourself with the services offered in the North East and how they align with the role of a Team Lead.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past, especially in health and social care settings. Highlight your experience in meeting targets and KPIs, as well as how you've supported staff development and maintained high-quality service delivery.
✨Build Connections
Demonstrate your understanding of the importance of building relationships with both statutory and voluntary services. Be ready to discuss how you've collaborated with other organisations to enhance service provision and support for clients.
✨Be Ready for Scenario Questions
Expect to be asked about how you'd handle specific situations related to mental health support. Think through potential scenarios involving difficult emotions or crises, and prepare to explain your approach to managing these effectively while ensuring client safety and support.
