Patient Care & Call Liaison Coordinator

Patient Care & Call Liaison Coordinator

Full-Time 31500 - 38500 £ / year (est.) Home office (partial)
Everyturn

At a Glance

  • Tasks: Manage calls and referrals while ensuring a seamless patient experience.
  • Company: Everyturn Mental Health, dedicated to providing quality mental health care.
  • Benefits: Hybrid work, training provided, and a supportive team environment.
  • Other info: Join a compassionate team focused on empathy and resilience.
  • Why this job: Make a real difference in patients' lives while developing your skills.
  • Qualifications: Psychology graduates with admin experience and strong communication skills.

The predicted salary is between 31500 - 38500 £ per year.

Everyturn Mental Health is hiring a Patient Coordinator at our Great Park head office. The role is full-time with hybrid work and involves managing calls and referrals, coordinating with the clinical team, and ensuring every patient has a high-quality, seamless experience.

We value empathy, resilience, and strong communication, with training provided for call handling and system usage.

Ideal candidates are psychology graduates with admin experience, capable of meeting performance targets.

Patient Care & Call Liaison Coordinator employer: Everyturn

Everyturn in Wallsend is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong emphasis on employee wellbeing, the company offers generous benefits such as 30 days of annual leave and enhanced pension schemes, alongside opportunities for professional growth in the mental health sector. Working here means being part of a compassionate team that values your contributions and prioritises the recovery journeys of those you support.

Everyturn

Contact Details:

Everyturn Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Patient Care & Call Liaison Coordinator

Tap into Local Healthcare Networks

Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!

Showcase Your Skills in Real-Life Settings

Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!

Use LinkedIn like a Pro

Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!

Direct Applications are Key!

When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Everyturn for the Patient Care & Call Liaison Coordinator role. Companies appreciate candidates who take initiative and show genuine interest!

We think you need these skills to ace Patient Care & Call Liaison Coordinator

Empathy
Resilience
Strong Communication
Call Handling
Administrative Skills
Coordination Skills
Performance Target Management

Some tips for your application 🫡

Show Off Your Qualifications:When applying for a full-time nursing role with Everyturn, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!

Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.

Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.

Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Everyturn, and how you can make a difference!

How to prepare for a job interview at Everyturn

Brush Up on Clinical Scenarios

In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.

Showcase Your Soft Skills

Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Everyturn.

Familiarise Yourself with Healthcare Regulations

Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Everyturn appreciate.

Ask AboutCareer Development Opportunities

Since this is a full-time position, show your ambition by asking how Everyturn supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.