Clinical Case Manager - Complex Community Transition Service in Newcastle upon Tyne

We have a new and exciting opportunity for Clinical Case Managers to join our Complex Transition Support Service (CTSS)!

Due to the nature of this role we require a driver with access to their own vehicle who is happy to travel.

This is a hybrid role, with an expectation to travel across the locality to complete visits to wards and community providers.

The service covers the full locality of the North East and North Cumbria, however you would largely be working within a specific geographical area.

The service will work closely with North East and North Cumbria (NENC) Integrated Care Board (IBC) Complex Case Management team. The overall aim for CTSS is to support the discharge of people from acute secondary care inpatient beds / private hospital beds into alternative community settings. CTSS will also assist in the repatriation of people back to the NENC region for those currently residing out of area. The service will provide assessments, discharge planning support and 12 weeks post transition support to settle people into their new accommodation.

We are keen to here from Registered Mental Health Nurses (RMN), Registered Learning Disability Nurses (RNLD), Occupational Therapists (OT) and Social Workers who have experience working with complex mental health needs, autism and learning disabilities

About the job

As our Clinical Case Manager, you will be responsible for assisting the Senior Clinical Case Managers in organising and developing service provision, including staffing, budget allocation and expenditure, resources, support networks and public relations within and relating to the service.

Key responsibilities

• Manage the needs of service users, carers and partner services to ensure delivery (inclusive of all required resident records) meets all relevant quality standards and is person centred, outcomes focused and protective of individual service users’ dignity and safety.
• Manage a team of up to 4 staff ensuring the effective and efficient deployment of resources to achieve agreed outcomes and targets.
• Coach and Mentor student nurses and newly qualified nurses to support with individual development.
• Provide auditing of the service on a regular basis as and when required for senior management and governance teams.
• Undertake any reasonable duties/responsibilities to meet the needs of the organisation.
• Maintain positive relationships with ICB Case Managers, Local Authority Placement Coordinators, NHS Trust Bed Coordinators.
• Carry out assessments, facilitate discharge plans, create and support the 12 week transition plan when the service user moves into their new accommodation.
• Provide information for funding panels to support effective move on for individuals.

About you

• Registered Nurse or Registered Allied Professional.
• Significant experience of working with people with complex mental health needs.
• Demonstrable experience of meeting agreed performance targets in a service demonstrating clinical outcomes
• Demonstrable experience of working with people who have experienced common mental health problems i.e. anxiety / depression
• Demonstrable experience in robust risk management processes
• Advanced understanding of complex mental health conditions and behaviours relating to or equivalent experience
• Understanding of local and national policies on mental health service provision
• Understanding of laws, mental capacity act, Mental Health Act, Safeguarding

What we offer in return

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell day
• Enhanced pension
• Wagestream-ability torelease earnings, giving youinstant access to your pay
• Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer!

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.

2 Esh Plaza
Sir Bobby Robson Way
Newcastle upon Tyne
NE13 9BA

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Everyturn Mental Health is the trading name of Everyturn a registered charity (charity number 519332) and a company limited by guarantee registered in England and Wales (company number 02073465) and Everyturn Services Ltd, company registered in England & Wales (company number 4391008).