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- Tasks: Support the Service Manager in ensuring smooth operational delivery and compliance.
- Company: Join Everyturn, a pioneering mental health service expanding into London.
- Benefits: Enjoy 30 days annual leave, enhanced pension, and wellbeing programmes.
- Why this job: Make a real difference in mental health care while developing your skills.
- Qualifications: GCSE Maths and English, plus experience in compliance or operational support.
- Other info: Be part of an inclusive team that values diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We are excited to be launching a brand-new CQC-registered residential mental health service in Beckenham, developed in partnership with South London and Maudsley NHS Foundation Trust. This marks a major milestone as Everyturn expands its services into London for the first time. Our 12-14 bed, clinically led community rehabilitation service will provide 24/7 support to people with complex mental health needs, delivering care in a safe, well-governed, and recovery-focused environment.
This role is not eligible for sponsorship as it does not meet the requirements set out by the UK Visa and Immigration Service.
About the role
As Operational Support, you will play a key role in supporting the Service Manager with the organisation and development of the service, focusing on non-clinical compliance, governance, and operational delivery. You will help ensure the service runs smoothly day to day, enabling staff to deliver safe, effective, and high-quality care.
You will:
- Complete non-clinical compliance and governance tasks under the guidance of the Service Manager
- Support rota management, ensuring supervision and training time is appropriately planned
- Work collaboratively across the wider Operational Support team within Nursing Services
- Contribute to improving and standardising operational processes across services
- Liaise with Central Support teams to resolve compliance and operational issues
- Support data collection, audits, inspections, and regulatory reporting
- Assist with preparing evidence for reviews and external inspections
About you
We would love to hear from you if you possess the following:
- GCSE Maths and English (or equivalent) and a commitment to CPD
- Experience of compliance, governance, or operational support within a care setting
- Strong understanding of health and social care requirements, including GDPR and confidentiality
- Excellent organisation and time management skills in a fast-paced environment
- Confidence managing multiple priorities with resilience and professionalism
- Strong communication, problem-solving, and IT skills (MS Office / CRM systems)
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years' service) and the option to purchase or sell days
- Enhanced pension
- Wagestream - ability to release earnings, giving you instant access to your pay
- Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions
- Shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer!
Here at Everyturn Mental Health, we champion equality, diversity, and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.
Operational Support in London employer: Everyturn
Contact Detail:
Everyturn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support in London
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, especially those connected to Everyturn. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Everyturn's values and services, and think about how your experience aligns with their mission. Show them you're not just another candidate!
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on common questions related to operational support and compliance, so you can answer confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operational Support in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Support role. Highlight your experience in compliance, governance, and operational support within a care setting. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting mental health services and how your background makes you a great fit for our team. Keep it engaging and personal!
Showcase Your Skills: Don’t forget to highlight your organisation and time management skills. We’re looking for someone who can juggle multiple priorities, so give us examples of how you’ve done this in the past. It’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing benefits!
How to prepare for a job interview at Everyturn
✨Know Your Compliance Basics
Make sure you brush up on the key compliance and governance requirements in a care setting. Familiarise yourself with GDPR and confidentiality regulations, as these will likely come up during your interview.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational and time management skills. Think of situations where you successfully managed multiple priorities, especially in fast-paced environments, as this is crucial for the Operational Support role.
✨Communicate Effectively
Practice clear and concise communication. You might be asked to explain how you would handle operational issues or liaise with Central Support teams, so being able to articulate your thoughts confidently is key.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. This will show your potential employer that you can think critically and act decisively in a supportive role.
