At a Glance
- Tasks: Manage calls and referrals to support clients with mental health challenges.
- Company: Everyturn Mental Health, dedicated to improving lives in Newcastle upon Tyne.
- Benefits: Enhanced leave, robust wellbeing programme, and a hybrid work model.
- Other info: Full-time, permanent role with excellent career development opportunities.
- Why this job: Make a real difference in people's lives while growing your career in mental health.
- Qualifications: Recent psychology graduates with a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Everyturn Mental Health is seeking a Patient Coordinator to join their team in Newcastle upon Tyne. This full-time, permanent role offers a hybrid work model and is ideal for recent psychology graduates with a passion for helping others.
As a Patient Coordinator, you will manage calls and referrals, ensuring a high-quality experience for clients dealing with mental health challenges. The position includes excellent benefits such as enhanced leave and a robust wellbeing program.
Hybrid Patient Care & Call Coordinator – Mental Health in Newcastle upon Tyne employer: Everyturn Mental Health
Everyturn Mental Health is an exceptional employer that prioritises the wellbeing of its staff and clients alike. With a supportive work culture in Newcastle upon Tyne, employees benefit from a hybrid work model, enhanced leave, and a comprehensive wellbeing programme, fostering both personal and professional growth. This role is perfect for those looking to make a meaningful impact in mental health while enjoying a fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Patient Care & Call Coordinator – Mental Health in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health field, whether it's through LinkedIn or local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research Everyturn Mental Health and understand their values and mission. We want you to show them how your passion for helping others aligns with their goals. A little prep goes a long way!
✨Tip Number 3
Practice your communication skills! As a Patient Coordinator, you'll be managing calls and referrals, so being clear and empathetic is key. We suggest doing mock interviews with friends or family to get comfortable with your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way, so let’s make sure you get that application in!
We think you need these skills to ace Hybrid Patient Care & Call Coordinator – Mental Health in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that are relevant to the Patient Coordinator role. Highlight any experience in mental health or customer service, as this will show us you're a great fit for the team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for mental health and how your background in psychology makes you the perfect candidate. We want to see your personality come through, so don’t hold back!
Showcase Your Communication Skills:As a Patient Coordinator, communication is key. In your application, demonstrate your ability to convey information clearly and empathetically. Use examples from your past experiences to illustrate how you’ve successfully managed calls or referrals.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Everyturn Mental Health
✨Know Your Stuff
Make sure you brush up on mental health topics and the specific services offered by Everyturn Mental Health. Being able to discuss relevant issues and demonstrate your understanding of the field will show your passion and commitment.
✨Showcase Your Empathy
As a Patient Coordinator, empathy is key. Prepare examples from your experiences where you've helped others or dealt with sensitive situations. This will highlight your ability to connect with clients and provide the support they need.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to the questions asked and responding thoughtfully. It shows that you value communication, which is crucial in a role that involves managing calls and referrals.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. This not only demonstrates your interest but also helps you gauge if this is the right fit for you. Consider asking about their wellbeing program or how they support staff in managing client needs.
