Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clinical systems and provide technical help to users in a hybrid role.
- Company: Prominent mental health organisation committed to diversity and inclusion.
- Benefits: 30 days annual leave, enhanced pension, and wellbeing programmes.
- Why this job: Make a difference in mental health while developing your IT skills.
- Qualifications: Relevant IT qualifications and at least one year of experience required.
- Other info: Join a supportive team in Newcastle upon Tyne with great career prospects.
The predicted salary is between 30000 - 40000 £ per year.
A prominent mental health organization in the UK is hiring two IT Service Desk Analysts for a hybrid position in Newcastle upon Tyne. The role involves supporting clinical business systems and providing technical help to users.
Candidates should have relevant IT qualifications and at least one year of similar work experience.
Benefits include:
- 30 days of annual leave
- Enhanced pension
- Various wellbeing programs
This role champions diversity and inclusion within the workplace.
Hybrid IT Service Desk Analyst - End-User Support in Newcastle upon Tyne employer: Everyturn Mental Health
Contact Detail:
Everyturn Mental Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Service Desk Analyst - End-User Support in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to IT support. We should also be ready to discuss our experience with clinical business systems, as it’s key for this role.
✨Tip Number 3
Showcase our passion for mental health! Research the organisation's values and think about how we can align our answers to demonstrate our commitment to diversity and inclusion.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Hybrid IT Service Desk Analyst - End-User Support in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT qualifications and experience. We want to see how your skills align with the role of an IT Service Desk Analyst, so don’t be shy about showcasing your past achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting clinical business systems and how you can contribute to our mission in mental health. Keep it engaging and personal!
Showcase Your Soft Skills: As much as we love technical skills, don’t forget to highlight your soft skills too! Communication and problem-solving are key in this role, so share examples of how you've successfully helped users in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Everyturn Mental Health
✨Know Your Tech Inside Out
Make sure you brush up on the clinical business systems and technical support tools relevant to the role. Familiarise yourself with common issues users face and how to resolve them, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your previous roles where you've successfully supported end-users or resolved IT issues. This not only highlights your experience but also demonstrates your problem-solving skills, which are crucial for this position.
✨Emphasise Soft Skills
Since this role involves supporting users, it's important to showcase your communication and interpersonal skills. Be ready to discuss how you've effectively communicated technical information to non-technical users in the past.
✨Align with Their Values
Research the organisation's commitment to diversity and inclusion. Be prepared to discuss how you can contribute to a positive workplace culture and support their mission in mental health, as this will resonate well with the interviewers.