Clinical Case Manager in Newcastle upon Tyne

We have a new and exciting opportunity for Clinical Case Managers to join our Complex Transition Support Service (CTSS)! Due to the nature of this role, we require a driver with access to their own vehicle who is happy to travel. This is a hybrid role, with an expectation to travel across the locality to complete visits to wards and community providers. The service covers the full locality of the North East and North Cumbria; however, you would largely be working within a specific geographical area.

The service will work closely with North East and North Cumbria (NENC) Integrated Care Board (IBC) Complex Case Management team. The overall aim for CTSS is to support the discharge of people from acute secondary care inpatient beds/private hospital beds into alternative community settings. CTSS will also assist in the repatriation of people back to the NENC region for those currently residing out of area.

The service will provide assessments, discharge planning support, and 12 weeks post-transition support to settle people into their new accommodation. Manage the needs of service users, carers, and partner services to ensure delivery (inclusive of all required resident records) meets all relevant quality standards and is person-centred, outcomes-focused, and protective of individual service users' dignity and safety.

Manage a team of up to 4 staff ensuring the effective and efficient deployment of resources to achieve agreed outcomes and targets. Coach and mentor student nurses and newly qualified nurses to support individual development. Provide auditing of the service on a regular basis as and when required for senior management and governance teams. Undertake any reasonable duties/responsibilities to meet the needs of the organisation.

Maintain positive relationships with ICB Case Managers, Local Authority Placement Coordinators, NHS Trust Bed Coordinators. Carry out assessments, facilitate discharge plans, create and support the 12-week transition plan when the service user moves into their new accommodation. Provide information for funding panels to support effective move-on for individuals.

Benefits include:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell days
• Enhanced pension
• Wagestream - ability to release earnings, giving you instant access to your pay
• Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access, and counselling sessions
• Shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer!

Here at Everyturn Mental Health, we champion equality, diversity, and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

We are keen to hear from Registered Mental Health Nurses (RMN), Registered Learning Disability Nurses (RNLD), Occupational Therapists (OT), and Social Workers who have experience working with complex mental health needs, autism, and learning disabilities. We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits.