Case Worker, Alternative to Crisis in Newcastle upon Tyne
Case Worker, Alternative to Crisis

Case Worker, Alternative to Crisis in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Everyturn Mental Health

At a Glance

  • Tasks: Support individuals in emotional distress and help them navigate recovery.
  • Company: Everyturn Mental Health, a champion of equality and inclusion.
  • Benefits: 30 days annual leave, enhanced pension, and wellbeing programmes.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Strong interpersonal skills and a passion for mental health support.
  • Other info: Hybrid role with flexible hours and opportunities for personal growth.

The predicted salary is between 30000 - 42000 £ per year.

We have a brilliant opportunity for Case Workers to join our Newcastle Together in a Crisis Team!

37.5 hours per week. This is a hybrid role with the primary base being home, however travel to Newcastle City Centre is required. 7 day a week rota, including evenings. 2 shift types, 9am - 5pm & 2pm - 10pm.

Together in a Crisis provides a rapid response to people who, following contact with the NHS, are assessed as not in need of an urgent statutory response, but who nevertheless are in emotional and psychological distress and may require an immediate response to their personally defined need.

As a Case Worker, you will work with individuals who are often facing several social/practical/emotional challenges and will support them in their recovery. To be successful in this role you will need to be self‑motivated, with a good up‑to‑date knowledge of the issues affecting our clients, strong interpersonal skills and the ability to effectively manage and organise your own caseload.

You will provide support focused on active, empathic listening, helping the person to problem‑solve and to link into services and other local support resources. You will help co‑produce a crisis plan, relapse prevention and other self‑management tools in partnership with the individual, then support the individual through this. You will support the individual to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and well‑being.

About You

  • A detailed knowledge of the effects of stigma and discrimination
  • A detailed knowledge of recovery in the context of mental health
  • Strong interpersonal skills
  • The ability to work to tight deadlines and effectively manage a caseload
  • Good IT skills
  • Self‑motivation and the ability to work effectively as both part of a team and independently
  • Have knowledge of issues surrounding homelessness, financial inclusion or substance misuse

Previous work experience is not essential and applications from people who have lived experience of mental health issues are encouraged.

What We Offer In Return

  • 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell a day
  • Enhanced pension
  • Wagestream - ability to release earnings, giving you instant access to your pay
  • Smart clinic wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
  • Enhanced life assurance scheme, payment being three times your annual salary
  • Plus, many more great benefits on offer

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.

Case Worker, Alternative to Crisis in Newcastle upon Tyne employer: Everyturn Mental Health

Everyturn Mental Health is an exceptional employer that prioritises the well-being and professional growth of its employees. With a supportive work culture that values diversity and inclusion, staff enjoy generous benefits such as 30 days of annual leave, enhanced pension schemes, and access to wellness programmes. The hybrid working model allows for flexibility while being part of a dedicated team in Newcastle, making it an ideal environment for those passionate about making a meaningful impact in mental health support.
Everyturn Mental Health

Contact Detail:

Everyturn Mental Health Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Case Worker, Alternative to Crisis in Newcastle upon Tyne

✨Tip Number 1

Get to know the company! Research Everyturn Mental Health and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which can boost your chances!

✨Tip Number 3

Practice your active listening skills. As a Case Worker, you'll need to demonstrate empathy and understanding. Role-play with a friend or family member to get comfortable with responding to emotional situations.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Everyturn Mental Health. Don’t wait too long, though – apply ASAP!

We think you need these skills to ace Case Worker, Alternative to Crisis in Newcastle upon Tyne

Interpersonal Skills
Self-Motivation
Caseload Management
Active Listening
Problem-Solving
Knowledge of Mental Health Recovery
Understanding of Stigma and Discrimination
Knowledge of Homelessness Issues
Financial Inclusion Awareness
Substance Misuse Knowledge
Ability to Work Independently
Team Collaboration
Time Management
IT Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about being a Case Worker and how you can make a difference in people's lives.

Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for specific examples that demonstrate your understanding of mental health issues and your ability to support individuals in distress.

Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your application is easy to read. This will help us understand your qualifications quickly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and helps us keep track of your application.

How to prepare for a job interview at Everyturn Mental Health

✨Know Your Stuff

Make sure you brush up on the key issues affecting mental health, especially those related to stigma and discrimination. Familiarise yourself with recovery concepts and how they apply to the role of a Case Worker. This knowledge will not only help you answer questions confidently but also show your genuine interest in the field.

✨Showcase Your Interpersonal Skills

During the interview, be ready to demonstrate your strong interpersonal skills. Use examples from your past experiences where you've effectively communicated or supported someone in distress. This will highlight your ability to connect with clients and work collaboratively within a team.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities and empathy. Think about how you would handle specific situations involving clients in crisis. Practising these scenarios beforehand can help you articulate your thought process clearly during the interview.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, the support available for staff, or how success is measured in this role. Asking thoughtful questions shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.

Case Worker, Alternative to Crisis in Newcastle upon Tyne
Everyturn Mental Health
Location: Newcastle upon Tyne
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