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- Tasks: Support the Service Manager in ensuring smooth operational delivery and compliance.
- Company: Join Everyturn, a pioneering mental health service expanding into London.
- Benefits: 30 days annual leave, enhanced pension, and wellbeing programmes.
- Why this job: Make a real difference in mental health care while developing your skills.
- Qualifications: GCSE Maths and English, plus experience in compliance or operational support.
- Other info: Great Place to Work certified with a focus on equality and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
We are excited to be launching a brand-new CQC-registered residential mental health service in Beckenham, developed in partnership with South London and Maudsley NHS Foundation Trust. This marks a major milestone as Everyturn expands its services into London for the first time. Our 12-14 bed, clinically led community rehabilitation service will provide 24/7 support to people with complex mental health needs, delivering care in a safe, well-governed, and recovery-focused environment.
Responsibilities
- Support the Service Manager with the organisation and development of the service, focusing on non-clinical compliance, governance, and operational delivery.
- Help ensure the service runs smoothly day to day, enabling staff to deliver safe, effective, and high-quality care.
- Complete non-clinical compliance and governance tasks under the guidance of the Service Manager.
- Support rota management, ensuring supervision and training time is appropriately planned.
- Work collaboratively across the wider Operational Support team within Nursing Services.
- Contribute to improving and standardising operational processes across services.
- Liaise with Central Support teams to resolve compliance and operational issues.
- Support data collection, audits, inspections, and regulatory reporting.
- Assist with preparing evidence for reviews and external inspections.
About you
- GCSE Maths and English (or equivalent) and a commitment to CPD.
- Experience of compliance, governance, or operational support within a care setting.
- Strong understanding of health and social care requirements, including GDPR and confidentiality.
- Excellent organisation and time management skills in a fast-paced environment.
- Confidence managing multiple priorities with resilience and professionalism.
- Strong communication, problem-solving, and IT skills (MS Office / CRM systems).
What we offer in return
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell days.
- Enhanced pension.
- Wagestream – ability to release earnings, giving you instant access to your pay.
- Smart Clinic Wellbeing Programme, including Employee Assistance Programme, GP and priority physiotherapy access and counselling sessions.
- Shopping discounts with the opportunity to sign up for a Blue Light Card.
- Enhanced life assurance scheme, payment being three times your annual salary.
- Plus, many more great benefits on offer!
Equality, diversity and inclusion
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.
Operational Support in London employer: Everyturn Mental Health
Contact Detail:
Everyturn Mental Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support in London
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, especially those connected to Everyturn. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Everyturn's values and services, and think about how your experience aligns with their mission. Show them you're not just another candidate, but someone who truly gets what they're about.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Operational Support in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operational Support role. Highlight your experience in compliance and governance, and show how your skills align with our mission at Everyturn.
Showcase Your Skills: Don’t forget to mention your strong organisation and time management skills! We want to see how you handle multiple priorities in a fast-paced environment, so give us some examples.
Be Authentic: We love seeing the real you! Share your passion for mental health and how you can contribute to our recovery-focused environment. Authenticity goes a long way in making your application stand out.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Everyturn Mental Health
✨Know the Service Inside Out
Before your interview, take some time to research Everyturn and their new residential mental health service. Understand their mission, values, and the specific needs of the community they serve. This will help you demonstrate your genuine interest and show how your skills align with their goals.
✨Showcase Your Compliance Knowledge
Since the role involves non-clinical compliance and governance, be prepared to discuss your experience in these areas. Bring examples of how you've successfully managed compliance tasks in previous roles, and be ready to explain how you would approach similar challenges at Everyturn.
✨Demonstrate Strong Organisational Skills
The job requires excellent organisation and time management skills. During the interview, share specific instances where you effectively managed multiple priorities or improved operational processes. This will highlight your ability to thrive in a fast-paced environment.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to answer questions about how you would liaise with Central Support teams and resolve operational issues, showcasing your problem-solving abilities.
