Hybrid Patient Care & Call Coordinator – Mental Health

Hybrid Patient Care & Call Coordinator – Mental Health

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Everyturn Mental Health

At a Glance

  • Tasks: Manage calls and referrals to support clients with mental health challenges.
  • Company: Everyturn Mental Health, dedicated to improving lives in Newcastle upon Tyne.
  • Benefits: Enhanced leave, robust wellbeing programme, and a hybrid work model.
  • Other info: Full-time, permanent role with excellent career development opportunities.
  • Why this job: Make a real difference in people's lives while growing your career in mental health.
  • Qualifications: Recent psychology graduates with a passion for helping others.

The predicted salary is between 30000 - 40000 £ per year.

Everyturn Mental Health is seeking a Patient Coordinator to join their team in Newcastle upon Tyne. This full-time, permanent role offers a hybrid work model and is ideal for recent psychology graduates with a passion for helping others.

As a Patient Coordinator, you will manage calls and referrals, ensuring a high-quality experience for clients dealing with mental health challenges. The position includes excellent benefits such as enhanced leave and a robust wellbeing program.

Hybrid Patient Care & Call Coordinator – Mental Health employer: Everyturn Mental Health

Everyturn Mental Health is an exceptional employer that prioritises the wellbeing of its staff and clients alike. With a supportive work culture in Newcastle upon Tyne, employees benefit from a hybrid work model, enhanced leave, and a comprehensive wellbeing programme, fostering both personal and professional growth. This role is perfect for those looking to make a meaningful impact in mental health while enjoying a fulfilling career path.

Everyturn Mental Health

Contact Details:

Everyturn Mental Health Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hybrid Patient Care & Call Coordinator – Mental Health

Tip Number 1

Network like a pro! Reach out to your connections in the mental health field, whether it's through LinkedIn or local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

Tip Number 2

Prepare for those interviews! Research Everyturn Mental Health and understand their values and mission. We want you to show them how your passion for helping others aligns with their goals. Practice common interview questions and think about how your psychology background can shine through.

Tip Number 3

Follow up after your interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We recommend mentioning something specific from the interview to make it personal.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you along the way. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that Patient Coordinator role!

We think you need these skills to ace Hybrid Patient Care & Call Coordinator – Mental Health

Communication Skills
Empathy
Organisational Skills
Attention to Detail
Problem-Solving Skills
Time Management
Active Listening

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Patient Coordinator role. Highlight any relevant psychology studies or experiences that show your passion for mental health.

Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re excited about this role at Everyturn Mental Health. Share personal anecdotes or experiences that demonstrate your commitment to helping others in the mental health field.

Showcase Your Communication Skills:As a Patient Coordinator, communication is key! In your application, emphasise your ability to manage calls and referrals effectively. Use clear and concise language to show us you can handle client interactions with ease.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Everyturn Mental Health

Know Your Stuff

Make sure you brush up on mental health topics and the specific services offered by Everyturn Mental Health. Being able to discuss relevant issues and demonstrate your understanding of the field will show your passion and commitment.

Showcase Your Empathy

As a Patient Coordinator, empathy is key. Prepare examples from your experiences where you've helped others or dealt with sensitive situations. This will highlight your ability to connect with clients and provide the support they need.

Practice Active Listening

During the interview, practice active listening. This means really paying attention to the questions asked and responding thoughtfully. It shows that you value communication, which is crucial in a role that involves managing calls and referrals.

Ask Insightful Questions

Prepare some thoughtful questions about the role and the company culture. This not only demonstrates your interest but also helps you gauge if this is the right fit for you. Consider asking about their wellbeing program or how they support staff in managing client needs.