Case Worker

Case Worker

Whitehaven Full-Time 28800 - 43200 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals in crisis, providing guidance and developing personalised recovery plans.
  • Company: Everyturn Mental Health is a leading provider of community mental health support.
  • Benefits: Enjoy 30 days annual leave, enhanced pension, and access to wellbeing programmes.
  • Why this job: Make a real impact in mental health while gaining valuable experience in a supportive environment.
  • Qualifications: Ideal for recent graduates or students in Psychology or Mental Health fields.
  • Other info: Flexible part-time and full-time roles available; local applicants preferred.

The predicted salary is between 28800 - 43200 ÂŁ per year.

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Everyturn Mental Health provided pay range

This range is provided by Everyturn Mental Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Everyturn Mental Health

Talent Acquisition at Everyturn Mental Health

Case Workers – 24/7 Hope Haven, Whitehaven

Permanent Opportunities | Part-Time and Full-Time

We are pleased to offer an exciting opportunity for dedicated and compassionate individuals to join the team at Hope Haven, a newly established 24/7 Community Mental Health Support Hub based in Whitehaven, West Cumbria.

We are currently recruiting for the following positions:

  • 1 x Case Worker (15 hours per week) – Permanent
  • 1 x Case Worker (37.5 hours per week) – Permanent

These roles are ideally suited to recent graduates in Psychology or Mental Health-related fields seeking to begin their career in mental health support. We also welcome applications from postgraduate students currently undertaking studies, who may wish to gain experience alongside a part-time role.

About the Service

Hope Haven forms part of a broader partnership between Home Group andEveryturn Mental Health, delivering an integrated 24/7 Community Mental Health Support Hub. The service will bring together specialist health, social care, and community services at the heart of Whitehaven, supporting local residents with their mental health and wellbeing.

Role Overview

As a Case Worker, you will provide a safe, welcoming, and supportive environment for individuals accessing the service, both in person and by telephone. Using de-escalation techniques, active listening, and compassionate communication, you will support individuals in crisis or emotional distress, helping them develop the knowledge, skills, and confidence to navigate future life challenges while maintaining good mental health.

This role also involves close liaison with relevant support services, ensuring a holistic and personalised approach to recovery.

Please note: Due to the nature of this role, applicants must be based locally and able to travel throughout the Copeland area as required.

An opportunity to work towards a Level 2 Health Care qualification will be available.

Key Responsibilities

  • Co-produce and support individuals to implement personalised crisis plans, relapse prevention strategies, and self-management tools such as the Wellness Recovery Action Plan (WRAP).
  • Provide appropriate signposting, guidance, and support to help individuals access services and resources based on their unique needs and circumstances.
  • Develop a strong understanding of local care pathways, community networks, and culturally sensitive practices to inform and enhance support.
  • Encourage the development of independent peer-support networks to help individuals sustain long-term recovery beyond the service.
  • Maintain accurate, timely, and clear documentation in line with organisational policies, while making proactive use of supervision, training, and professional development opportunities.
  • Carry out any additional duties as required to support the ongoing development and success of the service.

About you:

We would love to hear from you if you possess the following:

  • Proven experience providing one-to-one support to individuals with complex needs.
  • Previous experience working in Health, Social Care, or within the Voluntary, Community, and Social Enterprise (VCSE) sector.
  • An understanding of the structure and functions of Health and Social Care systems.
  • Knowledge of national and local organisations that promote mental health and wellbeing.
  • Awareness of the recovery model in the context of mental health.
  • An understanding of the effects of stigma and discrimination.
  • Awareness of wider social challenges such as homelessness, financial exclusion, and substance misuse.

What we offer in return

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

  • 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) pro-rata for part-time and the option to purchase or sell day
  • Enhanced pension
  • Wagestream – ability to release earnings, giving you instant access to your pay
  • Smart Clinic Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
  • Enhanced life assurance scheme, payment being three times your annual salary
  • Plus, many more great benefits on offer

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Health Care Provider

  • Industries

    Mental Health Care and Non-profit Organizations

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Case Worker employer: Everyturn Mental Health

Everyturn Mental Health is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both staff and clients. With opportunities for professional growth, including the chance to work towards a Level 2 Health Care qualification, employees benefit from generous annual leave, enhanced pension schemes, and access to wellness programmes. Located in Whitehaven, West Cumbria, the organisation fosters a community-focused environment where dedicated individuals can make a meaningful impact on mental health support.
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Contact Detail:

Everyturn Mental Health Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Case Worker

✨Tip Number 1

Familiarise yourself with the local mental health services and community networks in the Copeland area. Understanding the resources available will not only help you in your role but also demonstrate your commitment to supporting individuals in crisis.

✨Tip Number 2

Practice active listening and de-escalation techniques before your interview. Being able to showcase these skills during your conversation with the recruiter can set you apart as a candidate who is genuinely prepared for the challenges of the role.

✨Tip Number 3

Network with professionals already working in mental health support roles. Engaging with them can provide valuable insights into the job and may even lead to referrals, increasing your chances of landing the position.

✨Tip Number 4

Be ready to discuss your understanding of the recovery model in mental health during your interview. Showing that you are knowledgeable about this approach will highlight your suitability for the Case Worker role at Everyturn Mental Health.

We think you need these skills to ace Case Worker

Active Listening
Compassionate Communication
De-escalation Techniques
Understanding of Mental Health Recovery Models
Knowledge of Local Care Pathways
Experience in Health and Social Care
Ability to Develop Personalised Support Plans
Strong Documentation Skills
Understanding of Stigma and Discrimination Effects
Awareness of Social Challenges (e.g., homelessness, substance misuse)
Collaboration with Support Services
Peer Support Facilitation
Empathy and Patience
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in mental health support or related fields. Emphasise any roles where you've provided one-to-one support, as this is crucial for the Case Worker position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for mental health and your understanding of the recovery model. Mention specific skills like active listening and de-escalation techniques that align with the job description.

Highlight Relevant Qualifications: If you have a degree in Psychology or a related field, make sure to mention it prominently. Also, include any ongoing studies or qualifications that relate to health care or social services.

Showcase Local Knowledge: Since the role requires local travel, demonstrate your familiarity with the Copeland area and any local resources or community networks that could enhance your support for individuals in crisis.

How to prepare for a job interview at Everyturn Mental Health

✨Understand the Role

Before your interview, make sure you thoroughly understand the responsibilities of a Case Worker. Familiarise yourself with the key tasks such as providing support in crisis situations and developing personalised recovery plans. This will help you articulate how your skills align with the role.

✨Showcase Your Compassion

As a Case Worker, empathy and compassion are crucial. Be prepared to share examples from your past experiences where you've demonstrated these qualities, especially in challenging situations. This will highlight your suitability for supporting individuals in emotional distress.

✨Familiarise Yourself with Local Resources

Research local mental health services and community resources relevant to the Copeland area. Being knowledgeable about these can show your commitment to helping individuals access the right support and demonstrate your understanding of the local care pathways.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or the specific challenges faced by the service. This shows your genuine interest in the role and the organisation.

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