Senior Project Engineer

Senior Project Engineer

Manchester Full-Time 43200 - 72000 £ / year (est.) No home office possible
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Everything Tech Group

At a Glance

  • Tasks: Lead IT projects, solve issues, and mentor junior team members.
  • Company: Join Everything Tech Group, a diverse and inclusive tech company focused on innovation.
  • Benefits: Enjoy flexible working, training opportunities, and a supportive team culture.
  • Why this job: Make a real impact in tech while developing your skills in a collaborative environment.
  • Qualifications: Microsoft Associate, CCNA, AWS or GCP certification required; strong IT knowledge essential.
  • Other info: Embrace diversity and be part of a team that values every individual.

The predicted salary is between 43200 - 72000 £ per year.

Job Description

Job Purpose

To be the key technical expert for our group of companies carrying out projects with a focus on building strong relationships, pushing IT improvements and handling any IT issues. To pro-actively assist the Service Desk with escalations and problem solving along with providing guidance and advice to all junior members of the team. Carrying out all stages of projects be that scoping, auditing, onboarding, system transformation or migration alongside the project management. Working alongside team members to come up with improvements to technical standards, processes and technologies that benefit the business and its customers.

Key Tasks and Responsibilities

  • To identify, carry out and assist in IT project work.
  • Identify customers areas of IT improvement be that security, systems, hardware and put forward suitable solutions to key stakeholders.
  • To offer advice and support on all third-party software solutions where possible.
  • To carry out in-house system testing.
  • To respond to all issues and enquiries in a quick and efficient manner.
  • To accurately log any inbound telephone, email, on site issues or project tasks onto the ticket system following ITIL practices.
  • To proactively take accountability for all project tasks and issues through to completion with consistent communication throughout.
  • To build and develop the knowledge base and processes for all customers within the documentation management systems.
  • Carrying out training and knowledge sharing for other team members and service desk for project handover.
  • Carrying out customer system checks, manually or via automation where possible.
  • To ensure excellent customer service is delivered to all customers in line with the company's expectations.
  • To contribute towards a personal development plan, ensuring technical knowledge is continually improved.
  • To adhere to all Company processes and standards as per company policies
  • To undertake and assist with any other roles to ensure the smooth running of the business.
  • To identify potential revenue generation areas and highlight them to the management team.
  • Responsible for following the companies ISMS while monitoring the performance of it and reporting issues to top management.

Experience, Qualifications, Personal Attributes

  • Relevant IT qualifications desired:
    • Microsoft Associate or above certification.
    • CCNA or above networking certification.
    • AWS, GCP or other cloud based certification.
    • ITIL, PRINCE or other relevant certification.
  • Strong knowledge of cloud technologies such as Azure, AWS, Microsoft365 and where and where not these technologies are suitable.
  • Strong knowledge of networking; TCP/IP, LAN, WAN, Firewalls, Switching, Wireless etc.
  • Strong knowledge of Microsoft Operating Systems; Windows Desktops, Windows Server.
  • Understanding and experience with Powershell and or other scripting languages.
  • Working knowledge and experience of virtualisation technologies; HyperV, VMware, containerisation etc.
  • Citrix knowledge desirable
  • A desire to continually learn and develop with the ever growing technological landscape in IT.
  • Flexible to be able to travel to customers sites
  • Flexible for occasional working away and weekend work
  • Clean UK Driving License

Key Relationships

  • All members of the Senior Leadership Team
  • All Technical Staff
  • All Non-Technical Staff
  • All Project Managers
  • All Existing Customers
  • All New Customers
  • All Suppliers and Vendors

Valuing Diversity and Inclusion

At Everything Tech Group we aim to create a workforce that is representative of our society. Knowing that embracing differences enhances the capabilities of our business and makes for a happy place to work. We are proud to recognise and celebrate that we have a diverse culture where employees are accepted for who they are regardless of; age, gender, ethnicity, sexual orientation, religion or ability.

Senior Project Engineer employer: Everything Tech Group

At Everything Tech Group, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Senior Project Engineers benefit from continuous professional development opportunities, a commitment to diversity and inclusion, and the chance to work on impactful IT projects that enhance customer experiences. Located in a vibrant area, our team enjoys a supportive environment where every member's contributions are valued, making it a truly rewarding place to grow your career.
Everything Tech Group

Contact Detail:

Everything Tech Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Project Engineer

✨Tip Number 1

Network with professionals in the IT and project management fields. Attend industry events, webinars, or local meetups to connect with potential colleagues or mentors who can provide insights into the role and possibly refer you to opportunities at StudySmarter.

✨Tip Number 2

Familiarise yourself with the latest cloud technologies and networking practices. Since the role requires strong knowledge in these areas, consider joining online forums or groups where you can discuss trends and challenges with other professionals.

✨Tip Number 3

Demonstrate your problem-solving skills by sharing examples of past projects where you successfully identified and implemented IT improvements. Be ready to discuss these experiences during any interviews or networking conversations.

✨Tip Number 4

Stay updated on the company’s values and culture, especially their commitment to diversity and inclusion. Tailor your conversations and interactions to reflect an understanding of these principles, showing how you can contribute positively to the team at StudySmarter.

We think you need these skills to ace Senior Project Engineer

Project Management
Technical Expertise in IT
ITIL Practices
Cloud Technologies (AWS, GCP, Azure)
Networking Knowledge (TCP/IP, LAN, WAN, Firewalls)
Microsoft Operating Systems (Windows Desktops, Windows Server)
Scripting Skills (Powershell or similar)
Virtualisation Technologies (HyperV, VMware)
Problem-Solving Skills
Customer Service Excellence
Documentation Management
Training and Knowledge Sharing
Analytical Skills
Communication Skills
Flexibility to Travel

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Senior Project Engineer role. Focus on your technical expertise, project management experience, and any certifications you hold, such as Microsoft Associate or CCNA.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT improvements and your ability to build strong relationships. Mention specific examples of how you've successfully managed projects or resolved IT issues in the past.

Highlight Relevant Certifications: Clearly list your certifications like ITIL, PRINCE, AWS, or GCP in your application. These qualifications are crucial for the role and should be easily visible to the hiring team.

Showcase Problem-Solving Skills: In your application, provide examples of how you've proactively identified IT improvements or handled escalations. This will demonstrate your ability to take accountability for project tasks and issues.

How to prepare for a job interview at Everything Tech Group

✨Showcase Your Technical Expertise

As a Senior Project Engineer, it's crucial to demonstrate your technical knowledge during the interview. Be prepared to discuss your experience with cloud technologies, networking, and any relevant certifications you hold. Highlight specific projects where you've successfully implemented IT improvements or solved complex issues.

✨Emphasise Problem-Solving Skills

The role requires handling escalations and problem-solving. Share examples of how you've proactively addressed IT challenges in the past. Discuss your approach to identifying areas for improvement and how you've communicated solutions to stakeholders effectively.

✨Demonstrate Team Collaboration

This position involves working closely with both technical and non-technical staff. Illustrate your ability to collaborate by sharing experiences where you've trained junior team members or worked alongside project managers to achieve common goals. Highlight your communication skills and adaptability.

✨Prepare Questions About Company Culture

Everything Tech Group values diversity and inclusion, so it's a good idea to ask questions about their culture and how they support employee development. This shows your interest in being part of a team that aligns with your values and your commitment to continuous learning.

Senior Project Engineer
Everything Tech Group
Location: Manchester
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