At a Glance
- Tasks: Drive sales by upselling products and building strong customer relationships.
- Company: Join a dynamic sales team in Newcastle with a focus on growth.
- Benefits: Competitive salary, uncapped commission, 25 days leave, and healthcare plan.
- Other info: Enjoy a supportive environment with career development and fun social events.
- Why this job: Make an impact by enhancing customer experiences and achieving your sales goals.
- Qualifications: Sales or customer service experience and strong communication skills.
The predicted salary is between 38000 - 41000 £ per year.
- Upsell Agent
- Full time and permanent, Newcastle
About the Role
We are looking for an Upsell Agent to join our Sales team and support the growth of existing customer accounts through proactive sales activity and relationship management.
This role is responsible for identifying opportunities to increase customer value by promoting additional products and services, while delivering an excellent customer experience and achieving individual performance targets.
Key Responsibilities
You will be responsible for
- Managing inbound and outbound customer interactions.
Identifying and converting upselling opportunities.
- Building strong customer relationships and understanding customer needs.
- Achieving individual sales, revenue, margin, and productivity targets.
Handling objections and negotiating positive outcomes.
Maintaining accurate customer records and system updates.
- Supporting customer retention and long-term account growth.
- Working collaboratively with colleagues and other departments to achieve business objectives.
About you
Essential requirements for this role include
Experience within a sales, customer service, or customer-facing environment.
Strong communication and relationship-building skills.
- Ability to work towards and achieve performance targets.
- Confidence handling customer conversations and overcoming objections.
- Strong organisational and time management skills.
Customer-focused approach with a commercial mindset.
- Ability to work effectively in a fast-paced environment.
What We Offer
- Competitive salary.
- Excellent commission structure with uncapped earning potential.
- 25 days annual leave plus bank holidays.
- Employer pension contributions.
- Personal healthcare plan.
- Employee Assistance Programme with 24-hour GP access.
- Group Income Protection.
- Training and development opportunities.
- Personalised career development pathways.
- Supportive and collaborative working environment.
- Company social events.
Upsells Agent in Newcastle upon Tyne employer: Everything Managed Group
Join a dynamic and supportive team in Newcastle as a Junior Data Analyst, where you'll receive comprehensive training and mentorship from experienced colleagues. Our work culture prioritises learning and development, offering clear pathways for career progression in the exciting field of data and analytics. With a hybrid working model and a focus on collaboration, this role is perfect for graduates eager to make a meaningful impact while honing their skills in SQL and Power BI.
StudySmarter Expert Advice🤫
We think this is how you could land Upsells Agent in Newcastle upon Tyne
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Upsells Agent at Everything Managed Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Everything Managed Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Upsells Agent. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Upsells Agent in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Everything Managed Group:When writing your cover letter, make sure to tailor your message specifically for Everything Managed Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Everything Managed Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Everything Managed Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Everything Managed Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Everything Managed Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
