Sales Support Executive in Newcastle upon Tyne

Sales Support Executive in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Everything Managed Group

At a Glance

  • Tasks: Support sales operations, manage pipelines, and ensure timely revenue collection.
  • Company: Join Waste Managed, a fast-growing company with an ambitious culture.
  • Benefits: Empowerment to make an impact in a dynamic work environment.
  • Other info: Great opportunity for career growth in a collaborative team.
  • Why this job: Be at the heart of sales activity and drive real progress.
  • Qualifications: Experience in sales support and strong communication skills.

The predicted salary is between 30000 - 40000 £ per year.

At Waste Managed, we are experiencing rapid growth, with our Sales team playing a pivotal role in driving that success. We are seeking a proactive and results-oriented Sales Support Executive to help maintain momentum across our sales operations.

This is a dynamic, high-impact role focused on ensuring opportunities progress efficiently, customer engagement remains strong, and revenue is realised in a timely manner. You will collaborate closely with both Sales and Finance teams to manage pipelines, support payment processes, and ensure the accuracy and integrity of all sales data.

Key Responsibilities
  • Pipeline Management
    • Proactively monitor and manage sales pipelines, particularly where ownership has lapsed
    • Ensure all opportunities are actively progressed and followed up
    • Identify and escalate risks, delays, or stalled deals, taking appropriate action to maintain momentum
    • Prioritise activities based on commercial impact to support revenue delivery
  • Payment Management
    • Proactively follow up on outstanding payments, particularly those outside agreed terms
    • Engage with customers to resolve queries promptly and professionally
    • Partner with Finance to maintain clear visibility of aged debt and payment status
    • Balance a firm approach to payment collection with maintaining strong customer relationships
  • Sales Administration & Systems
    • Maintain and update customer accounts, including transitions from sole traders to limited companies
    • Ensure CRM systems are accurate, up to date, and effectively maintained (e.g. Salesforce, HubSpot)
    • Provide high-quality administrative support to the wider Sales team
    • Identify process inefficiencies and contribute to continuous improvement
  • Revenue Assurance
    • Track and follow up on future-dated sales to ensure successful conversion
    • Maintain regular communication with customers to sustain engagement and commitment
    • Accurately record progress and outcomes within internal systems
    • Support onboarding and contract-related processes where required
Skills and Experience
  • Proven experience in a sales support or similar commercial role
  • Strong understanding of the sales cycle and its impact on revenue
  • Experience working in target-driven or KPI-focused environments
  • Confident and persistent in following up, resolving issues, and driving outcomes
  • Highly organised with exceptional attention to detail
  • Strong interpersonal and communication skills, with the ability to build rapport quickly
  • Experience working cross-functionally (e.g. Sales, Finance, Operations)
  • Confident influencing and challenging stakeholders to maintain momentum
  • Experience using CRM systems and managing data quality
  • Process-driven mindset with the ability to identify and implement improvements
  • Resilient and adaptable, comfortable operating in a fast-paced environment
  • Strong time management skills, with the ability to prioritise effectively across multiple tasks
  • Customer-focused approach with strong problem-solving capability
What Success Looks Like
  • Sales pipelines are well-managed, visible, and consistently progressing
  • Payments are collected efficiently, with minimal escalation required
  • Future opportunities convert in line with expectations
  • Sales teams feel supported, enabled, and empowered
  • CRM and internal systems are consistently accurate and up to date

Why Join Waste Managed? Waste Managed offers a fast-paced, ambitious environment where individuals are empowered to take ownership and make a meaningful impact. If you thrive in a role that sits at the centre of activity—driving progress, solving problems, and contributing directly to revenue growth—we would be delighted to hear from you.

Sales Support Executive in Newcastle upon Tyne employer: Everything Managed Group

At Waste Managed, we pride ourselves on fostering a dynamic and ambitious work culture that empowers our employees to take ownership of their roles. As a Sales Support Executive, you will benefit from a collaborative environment that encourages professional growth and development, alongside competitive remuneration and a strong focus on employee well-being. Join us in a fast-paced setting where your contributions directly impact our success and drive meaningful change.

Everything Managed Group

Contact Details:

Everything Managed Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales Support Executive in Newcastle upon Tyne

Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in being part of their team.

Tip Number 3

Follow up after interviews with a thank-you email. It’s a simple gesture that shows your enthusiasm and keeps you fresh in their minds.

Tip Number 4

Don’t forget to apply through our website! We love seeing applications come directly from motivated candidates who are eager to join us at Waste Managed.

We think you need these skills to ace Sales Support Executive in Newcastle upon Tyne

Sales Pipeline Management
Customer Engagement
Payment Collection
CRM Systems (e.g. Salesforce, HubSpot)
Data Management
Process Improvement
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the Sales Support Executive role. Highlight your experience in sales support, pipeline management, and any relevant CRM systems you've used. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your problem-solving skills and customer-focused approach, as these are key for us.

Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to manage sales pipelines and drive outcomes. Numbers speak volumes, so if you’ve improved processes or collected payments efficiently, let us know!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!

How to prepare for a job interview at Everything Managed Group

Know the Sales Cycle Inside Out

Make sure you understand the sales cycle and how it impacts revenue. Brush up on your knowledge of pipeline management and be ready to discuss how you've successfully managed sales opportunities in the past.

Show Off Your Organisational Skills

Prepare examples that highlight your exceptional attention to detail and organisational abilities. Be ready to explain how you prioritise tasks and manage multiple responsibilities, especially in a fast-paced environment.

Demonstrate Your Customer Focus

Think of specific instances where you've resolved customer queries or maintained strong relationships while following up on payments. This will show your ability to balance firmness with customer care, which is crucial for this role.

Familiarise Yourself with CRM Systems

Since you'll be working with systems like Salesforce or HubSpot, make sure you're comfortable discussing your experience with CRM tools. Highlight any improvements you've implemented in data quality or process efficiency in previous roles.