Everything Managed Group is seeking a Customer Service Agent to join its Customer Operations team in Newcastle on a full-time, office-based role. You will handle customer enquiries via phone, email and live chat, and help deliver high-quality service.
You will resolve issues, maintain records, and collaborate to meet productivity and service targets, with access to a personal healthcare plan, pension, and training opportunities.
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Multi-Channel Customer Care Specialist employer: Everything Managed Group
Join a dynamic and supportive team in Newcastle as a Junior Data Analyst, where you'll receive comprehensive training and mentorship from experienced colleagues. Our work culture prioritises learning and development, offering clear pathways for career progression in the exciting field of data and analytics. With a hybrid working model and a focus on collaboration, this role is perfect for graduates eager to make a meaningful impact while honing their skills in SQL and Power BI.
