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- Tasks: Lead a dynamic team and ensure top-notch customer service at our leisure centre.
- Company: Join Everyone Active, a vibrant brand passionate about health and activity.
- Benefits: Enjoy a competitive salary, free membership, and growth opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in a supervisory role and strong communication skills are essential.
- Other info: Flexible hours with day, evening, and weekend shifts available.
The predicted salary is between 28800 - 43200 £ per year.
We are as passionate about our people as we are about encouraging everyone to take part in activity. Employees are our greatest asset - they are a representation of our brand and are what help to drive our business forward. We refer to them as 'colleagues' and it’s our aim to develop them in a way that enables each individual to realise their potential.
At Whitehaven Sports Centre, Everyone Active is currently seeking an ambitious and self‑motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week. The successful candidate will be responsible for supporting health and safety, driving customer service excellence and supporting the team.
We need a Duty Manager who will:
- Have experience in a supervisory role at a busy leisure centre
- Be able to lead and motivate a diverse team fully embracing our company values
- Be focused on high customer service standards
- Have excellent verbal, written and IT communication skills
- Create an environment where colleagues can achieve their full potential
- Have a proven track record in cost control and driving income in all areas of the business
- Demonstrate exceptional time management and deadline compliance
National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications are desirable. This position will involve day, evening and weekend work, including public holidays and will require a DBS to be completed prior to starting.
What can we do for you? Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.
Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.
Duty Manager in Whitehaven employer: Everyone Active
Contact Detail:
Everyone Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Whitehaven
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and team management. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for health and fitness during interviews. Share personal stories about how you promote an active lifestyle, as this aligns perfectly with Everyone Active's mission and values.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Everyone Active team.
We think you need these skills to ace Duty Manager in Whitehaven
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about promoting activity and supporting our team at Everyone Active.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in supervisory roles. We’re looking for someone who can lead a diverse team, so showcase any leadership skills or achievements that align with our values.
Be Clear and Concise: In your written application, keep it straightforward. Use clear language and structure your thoughts well. We appreciate good communication skills, so make sure your writing reflects that!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Everyone Active
✨Know the Company Inside Out
Before your interview, take some time to research Everyone Active. Understand their mission, values, and what they stand for. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead and motivate a diverse team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can create an environment that allows colleagues to thrive.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Be ready to discuss specific instances where you've gone above and beyond for customers. Think about how you can contribute to maintaining high customer service standards at Everyone Active.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle various situations, such as health and safety issues or managing busy periods. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to think on your feet.