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- Tasks: Provide top-notch customer service and promote our exciting products.
- Company: Join Everyone Active, a vibrant company passionate about activity and community.
- Benefits: Competitive salary, free membership for you and your family, and development opportunities.
- Why this job: Be part of a friendly team and help others embrace an active lifestyle.
- Qualifications: Experience in customer service and a positive, can-do attitude.
- Other info: Flexible hours with full training provided in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Everyone Active is currently seeking an ambitious and self‑motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week. The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner.
Key Responsibilities
- Be passionate about promoting our products.
- Be able to work under your own initiative and work as part of a team.
- Have an enthusiastic can‑do attitude and friendly personality.
- Be confident in using computers.
- Be experienced in customer service, being the first point of contact and provide a professional service to all customers.
- You will be required to work days, evenings and weekends.
- Full training will be given on the centre's systems.
About Everyone Active
We are passionate about our people as we are about encouraging everyone to participate in activity. Employees are our greatest asset – they represent our brand and help drive our business forward. We refer to them as "colleagues" and aim to develop them so each individual can realise their potential.
What can we do for you?
Along with a competitive salary and opportunities for development, you’ll enjoy working in a vibrant, exciting and friendly environment. Additionally, you and a partner or children will receive free membership to our 220+ centres nationwide.
Equal Opportunity Statement
Everyone Active is an equal‑opportunities employer and an Investors in People organisation, committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.
Customer Service Advisor in Wellington employer: Everyone Active
Contact Detail:
Everyone Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Wellington
✨Tip Number 1
Get to know Everyone Active! Research their mission and values so you can show your passion for promoting their products during the interview. This will help you stand out as someone who truly aligns with their brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or provide solutions. Role-playing these situations with a friend can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Show off your tech skills! Since you'll be using computers, make sure you're comfortable with basic software and systems. If you’re not, take a quick online course to brush up on your skills before the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the Everyone Active team.
We think you need these skills to ace Customer Service Advisor in Wellington
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for promoting our products shine through. We want to see that you genuinely care about customer service and the mission of encouraging activity!
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for friendly, can-do attitudes, so show us who you are and how you can fit into our vibrant team.
Highlight Relevant Experience: Make sure to mention any previous customer service experience you have. We love seeing how you've been the first point of contact and provided professional service to customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Everyone Active
✨Know the Brand Mission
Before your interview, make sure you understand Everyone Active's mission of promoting 30 minutes of activity five times a week. Show your passion for this goal and how you can contribute to it during the conversation.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to help customers, as this will resonate well with the role's requirements.
✨Show Enthusiasm and a Can-Do Attitude
During the interview, let your friendly personality shine through. Be enthusiastic about the role and express your willingness to work flexible hours, including evenings and weekends, as this is crucial for the position.
✨Familiarise Yourself with Technology
Since you'll be using computers in this role, brush up on any relevant software or systems that might be used at Everyone Active. Being confident in your tech skills will help you stand out as a candidate who can hit the ground running.