At a Glance
- Tasks: Provide top-notch customer service and promote our exciting products.
- Company: Join Everyone Active, a vibrant and friendly sports centre.
- Benefits: Enjoy a competitive salary, free membership, and development opportunities.
- Other info: Flexible hours with full training provided in a dynamic environment.
- Why this job: Be part of a mission to inspire 30 minutes of activity, five times a week.
- Qualifications: Customer service experience and a friendly, can-do attitude.
The predicted salary is between 12 - 15 £ per hour.
6 hours a week 2pm till 8pm every Sunday – Excellent salary plus benefits.
Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week.
The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner.
We need a Customer Service Advisor who will:
- Be passionate about promoting our products
- Be able to work under your own initiative and work as part of a team
- Have an enthusiastic can-do attitude and friendly personality
- Be confident in using computers
- Have experience in customer service, being the first point of contact, it's key you can provide a professional service to all our customers
You will be required to work days, evenings and weekends. Full training will be given on the centre's systems.
What can we do for you? Well, along with a competitive salary and opportunities for development, you'll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.
Customer Service Advisor - Sandy Sports Centre - Sandy, Bedfordshire employer: Everyone Active
Everyone Active in Wymondham is an excellent employer that prioritises community well-being and personal development. With a supportive work culture, employees benefit from free access to sports facilities and a national membership, alongside ample opportunities for professional growth within a fast-growing leisure operator. Join us to make a meaningful impact while enjoying a rewarding career in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Sandy Sports Centre - Sandy, Bedfordshire
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Everyone Active and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Everyone Active and let us see your personality shine through!
We think you need these skills to ace Customer Service Advisor - Sandy Sports Centre - Sandy, Bedfordshire
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Everyone Active.
Get Familiar with Our Brand:Before applying, take some time to learn about Everyone Active and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Everyone Active
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Everyone Active.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Everyone Active will surely appreciate.
