At a Glance
- Tasks: Lead a diverse team and ensure top-notch customer service at our leisure centre.
- Company: Join Everyone Active, a vibrant and friendly organisation committed to your growth.
- Benefits: Enjoy a competitive salary, flexible hours, and free membership for you and your family.
- Other info: Flexible working hours including evenings and weekends, with great career development opportunities.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: Experience in a supervisory role and strong communication skills are essential.
The predicted salary is between 12000 - 16000 £ per year.
Lone Working Duty Manager (5-10 hours per week). This role involves supporting health and safety, driving customer service excellence and supporting the team.
Responsibilities
- Have experience in a supervisory role at a busy leisure centre
- Be able to lead and motivate a diverse team fully embracing our company values
- Be focused on high customer service standards
- Have excellent verbal, written and IT communication skills
- Create an environment where colleagues can achieve their full potential
- Have a proven track record in cost control and driving income in all areas of the business
- Demonstrate exceptional time management and deadline compliance
Qualifications
- Desirable: National Pool Lifeguard, First Aid at Work, Pool Plant Operators qualifications
- Required: DBS check completed prior to starting
Flexible working: day, evening, weekend, including public holidays
What can we do for you? Along with a competitive salary and opportunities for development, you will also enjoy working in a vibrant, exciting and friendly environment. As an added bonus, you and a partner/children will also have free membership to our 220+ centres nationwide.
Everyone Active is an equal opportunities employer and an Investors in People organisation, committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.
Apply for this job If you would like to proceed, please proceed with your application.
Duty Manager in Royal Leamington Spa employer: Everyone Active
Everyone Active is an exceptional employer, offering a vibrant and friendly work environment in Leamington Spa. With a commitment to employee development and a focus on high customer service standards, you will have the opportunity to lead a diverse team while enjoying benefits such as free membership to over 220 leisure centres nationwide. Join us to make a meaningful impact in the community and grow your career in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Royal Leamington Spa
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Everyone Active and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Duty Manager in Royal Leamington Spa
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Everyone Active that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Everyone Active.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Everyone Active get a sense of who you are beyond your experience!
How to prepare for a job interview at Everyone Active
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Everyone Active and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
