At a Glance
- Tasks: Lead a diverse team and ensure top-notch customer service at our leisure centre.
- Company: Everyone Active, passionate about promoting activity and developing our colleagues.
- Benefits: Competitive salary, free membership for you and your family, and growth opportunities.
- Other info: Dynamic work environment with flexible hours, including evenings and weekends.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in a supervisory role; qualifications in lifeguarding and first aid are a plus.
The predicted salary is between 24000 - 36000 £ per year.
Everyone Active is currently seeking an ambitious and self‑motivated individual to embrace our brand mission of 30 minutes of activity 5 times a week. The successful candidate will be responsible for supporting health and safety, driving customer service excellence and supporting the team.
Responsibilities
- Have experience in a supervisory role at a busy leisure centre.
- Be able to lead and motivate a diverse team fully embracing our company values.
- Be focused on high customer service standards.
- Have excellent verbal, written and IT communication skills.
- Create an environment where colleagues can achieve their full potential.
- Have a proven track record in cost control and driving income in all areas of the business.
- Demonstrate exceptional time management and deadline compliance.
Qualifications
- National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications are desirable.
- This position will involve day, evening and weekend work, including public holidays.
- A DBS check must be completed prior to starting.
About Everyone Active
We are as passionate about our people as we are about encouraging everyone to take part in activity. Employees are our greatest asset – they represent our brand and help drive our business forward. We refer to them as 'colleagues' and aim to develop them so each individual can realise their potential.
Benefits
Enjoy a competitive salary, opportunities for development, a vibrant, exciting and friendly working environment. As an added bonus, you and a partner/children will receive free membership to our more than 220 centres nationwide.
Everyone Active is an equal opportunities employer and an Investors in People organisation. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.
Duty Manager in Mount Pleasant employer: Everyone Active
Everyone Active is an exceptional employer that prioritises the growth and well-being of its colleagues, fostering a vibrant and supportive work culture. With a commitment to high customer service standards and employee development, staff enjoy competitive salaries, free membership to over 220 centres nationwide, and opportunities to thrive in their careers while promoting health and fitness in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Mount Pleasant
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like Everyone Active. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including Everyone Active. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace Duty Manager in Mount Pleasant
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Everyone Active aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at Everyone Active
✨Highlight Your Passion for Sports
When chatting with Everyone Active, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
