At a Glance
- Tasks: Manage daily operations, ensuring top-notch customer service and safety at Cheam Leisure Centre.
- Company: Join Everyone Active, a vibrant and friendly leisure centre brand.
- Benefits: Enjoy a competitive salary, development opportunities, and free membership for you and your family.
- Other info: Flexible hours including evenings and weekends; great career growth potential.
- Why this job: Be a key player in promoting health and activity while leading a fun team environment.
- Qualifications: Strong communication skills and IT knowledge; NPLQ and IOSH qualifications needed.
The predicted salary is between 45091 - 45091 £ per year.
Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week. The successful candidate will be responsible for driving income targets and financial KPI’s, supporting health and safety and driving operational excellence whilst supporting the development of the centre and the team. They will be in a senior management role supporting the General Manager in all aspects of the business.
We need an Operations Manager who will:
- Manage the day-to-day operations of the centre ensuring that the highest levels of customer service and safety are achieved.
- Lead on areas such as increasing activity and ensure all programming is working effectively.
- Be both a role model for the centres team and to make the centre a fun and friendly environment to both colleagues and customers alike.
- Have excellent verbal and written communication skills as well as a good understanding of IT.
- In the absence of the General Manager, step up to the role as needed.
NPLQ, Pool Plant Operators & IOSH qualifications are required but will need to be achieved within a set timescale if not qualified. This position will involve day, evening and weekend work, including public holidays. You may be required to cover shifts.
What can we do for you? Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.
If this sounds like you, we’d love you to get in touch. Simply email your CV and covering letter explaining why you think you’d be suitable for this role by clicking 'Apply'.
Operations Manager - Cheam Leisure Centre - Cheam, Sutton in London employer: Everyone Active
Everyone Active in Wymondham is an excellent employer that prioritises community well-being and personal development. With a supportive work culture, employees benefit from free access to sports facilities and a national membership, alongside ample opportunities for professional growth within a fast-growing leisure operator. Join us to make a meaningful impact while enjoying a rewarding career in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Cheam Leisure Centre - Cheam, Sutton in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Everyone Active. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Everyone Active
Don't be shy about reaching out to Everyone Active directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager - Cheam Leisure Centre - Cheam, Sutton in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Everyone Active and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Everyone Active
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
