At a Glance
- Tasks: Support daily operations, oversee health and safety, and drive customer service excellence.
- Company: Join Everyone Active, a vibrant and friendly organisation promoting active lifestyles.
- Benefits: Competitive salary, development opportunities, and free membership for you and your family.
- Why this job: Lead a diverse team and make a real impact in a fun environment.
- Qualifications: Experience in a supervisory role and strong communication skills required.
- Other info: Flexible hours including evenings and weekends, with excellent career growth potential.
The predicted salary is between 28800 - 43200 £ per year.
Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week.
The successful candidate will be responsible for supporting the day-to-day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team.
We need a Duty Manager who will:
- Have experience in a supervisory role
- Be able to lead and motivate a diverse team fully embracing our company values
- Be focused on high customer service standards
- Have excellent verbal, written and IT communication skills
- Create an environment where colleagues can achieve their full potential
- Manage cost control and drive income in all areas of the business
- Demonstrate exceptional time management and deadline compliance
National Pool Lifeguard, First Aid at Work & Pool Plant Operators & Level 2 Swim Teacher qualifications will need to be achieved within a set timescale if not qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting.
What can we do for you? Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.
Duty Manager - Kenilworth, Warwickshire employer: Everyone Active
Contact Detail:
Everyone Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Kenilworth, Warwickshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry, especially those who might know about opportunities at Everyone Active. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching Everyone Active's values and mission. Show us how you can embody our commitment to promoting activity and customer service excellence during your chat with us.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a challenging situation. We want to see how you can create an environment for success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Everyone Active family.
We think you need these skills to ace Duty Manager - Kenilworth, Warwickshire
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about promoting an active lifestyle and supporting a vibrant community.
Tailor Your CV: Make sure to customise your CV to highlight your supervisory experience and customer service skills. We love seeing how your background aligns with our mission and values!
Be Clear and Concise: Keep your written application straightforward and to the point. We appreciate clarity, so make sure your communication skills come across well in your writing.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Everyone Active
✨Know the Company Values
Before your interview, take some time to research Everyone Active and their mission. Understanding their commitment to promoting 30 minutes of activity five times a week will help you align your answers with their values, showing that you're a great fit for the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead and motivate a diverse team. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. This will demonstrate your capability to create an environment where colleagues can thrive.
✨Highlight Your Communication Skills
Excellent verbal and written communication is key for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer, showcasing your engagement and interest in the position.
✨Prepare for Practical Scenarios
Expect to discuss how you would handle specific situations related to health and safety or customer service. Think about potential challenges you might face as a Duty Manager and how you would address them. This will show your problem-solving skills and readiness for the role.