At a Glance
- Tasks: Oversee daily operations, ensure safety, and drive customer service excellence.
- Company: Everyone Active, a leader in promoting active lifestyles.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Join us to inspire others and make a difference in community health.
- Qualifications: Supervisory experience, strong leadership, and excellent communication skills.
- Other info: Dynamic role with opportunities for personal and professional development.
The predicted salary is between 30000 - 42000 Β£ per year.
Everyone Active is currently seeking an ambitious and self-motivated individual to take on the role of Duty Manager at Hart Leisure Centre. This is a full-time position with a competitive salary.
The successful candidate will be responsible for supporting the day-to-day operations of the centre, overseeing health and safety, driving customer service excellence, and supporting the team.
We need a Duty Manager who will:
- Be the site safety coordinator
- Have experience in a supervisory role
- Be able to lead and motivate a diverse team, fully embracing our company values
- Be focused on high customer service standards
- Have excellent verbal, written, and IT communication skills
- Create an environment where colleagues can achieve their full potential
- Manage cost control and drive income in all areas of the business
- Demonstrate exceptional time management and deadline compliance
Qualifications required include National Pool Lifeguard and First Aid at Work.
Duty Manager - Fleet, Hampshire employer: Everyone Active
Contact Detail:
Everyone Active Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Duty Manager - Fleet, Hampshire
β¨Tip Number 1
Network like a pro! Reach out to people in the leisure industry, especially those who work at Everyone Active. A friendly chat can open doors and give you insider info on the role.
β¨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've motivated teams or improved customer service. We want to see how you can bring that energy to the Duty Manager role.
β¨Tip Number 3
Prepare for situational questions! Think about how you'd handle health and safety scenarios or manage cost control. We love candidates who can think on their feet and demonstrate problem-solving skills.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Hart Leisure Centre.
We think you need these skills to ace Duty Manager - Fleet, Hampshire
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how you embrace our mission of promoting activity and customer service excellence. Share your experiences that align with our values!
Tailor Your CV: Make sure your CV is tailored specifically for the Duty Manager position. Highlight your supervisory experience and any relevant qualifications, like your National Pool Lifeguard or First Aid certifications. We love seeing how your skills match what weβre looking for!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and keep your sentences concise. We appreciate well-structured applications that are easy to read and get straight to the point.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre serious about joining our team at Everyone Active!
How to prepare for a job interview at Everyone Active
β¨Know the Company Inside Out
Before your interview, take some time to research Everyone Active and their mission. Understand their focus on promoting activity and customer service excellence. This will help you align your answers with their values and show that you're genuinely interested in the role.
β¨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead and motivate a diverse team. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Highlight your supervisory experience and how you can create an environment for colleagues to thrive.
β¨Demonstrate Your Safety Knowledge
Since you'll be the site safety coordinator, brush up on health and safety regulations relevant to leisure centres. Be ready to discuss how you would handle safety issues and ensure compliance. This shows that you take the responsibility seriously and are prepared for the role.
β¨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like managing a busy day at the centre or dealing with a customer complaint. Think through your responses in advance, focusing on your problem-solving skills and ability to maintain high customer service standards under pressure.