At a Glance
- Tasks: Drive operations and ensure top-notch customer service in a vibrant environment.
- Company: Everyone Active, promoting health and fitness through engaging activities.
- Benefits: Competitive salary, development opportunities, and free membership for you and your family.
- Why this job: Be a leader in a fun, friendly atmosphere while making a real impact on community health.
- Qualifications: Pool plant operator, NPLQ, and IOSH qualifications required or to be achieved.
- Other info: Flexible hours with day, evening, and weekend shifts available.
The predicted salary is between 36000 - 60000 £ per year.
Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week.
The successful candidate will be responsible for driving income targets and financial KPI’s, supporting health and safety and operational excellence whilst supporting the development of the contract and the teams that work in it.
We need a Contract Operations Manager who will…
- Support the day-to-day operations of the centre in the contract ensuring that the highest levels of customer service and safety are achieved.
- Work alongside HOD’s on areas such as increasing activity and ensure all programming is working effectively.
- Be both a role model for the contract team and to make the contract a fun and friendly environment to both colleagues and customers alike while embracing our company values.
- In the absence of the General Manager, step up to the role as needed.
Pool plant operator, NPLQ and IOSH qualifications are required but will need to be achieved within a set timescale if not qualified. This position will involve day, evening and weekend work, including public holidays. You may be required to cover shifts and a DBS check will be needed prior to starting.
What can we do for you?
Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.
Contract Operations Manager - Fleet, Hampshire employer: Everyone Active
Contact Detail:
Everyone Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Operations Manager - Fleet, Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission of promoting activity and how you can contribute to that. Tailor your answers to show how you align with their goals and can drive operational excellence.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in managing operations and how you’ve successfully driven income targets in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand mission.
We think you need these skills to ace Contract Operations Manager - Fleet, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Operations Manager role. Highlight your experience in driving income targets and managing teams, as well as any relevant qualifications like pool plant operator or IOSH.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for promoting activity and customer service. Mention how you can contribute to making the contract a fun and friendly environment.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved in previous roles. Use numbers and examples to demonstrate how you've supported operational excellence and met financial KPIs.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Everyone Active
✨Know the Company Inside Out
Before your interview, take some time to research Everyone Active. Understand their mission of promoting 30 minutes of activity five times a week and how they operate. This will not only show your enthusiasm but also help you align your answers with their values.
✨Demonstrate Your Leadership Skills
As a Contract Operations Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed teams or improved customer service. Highlight how you can create a fun and friendly environment while achieving operational excellence.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially in high-pressure situations. Think about scenarios where you had to step up in the absence of a manager or resolve conflicts within a team. Practising these responses will help you feel more confident during the interview.
✨Show Your Commitment to Safety and Compliance
Since health and safety are crucial in this role, be prepared to discuss your understanding of safety regulations and how you've implemented them in previous positions. If you have any relevant qualifications, like NPLQ or IOSH, mention them and express your willingness to obtain any necessary certifications.