At a Glance
- Tasks: Oversee daily operations, ensure safety, and deliver top-notch customer service.
- Company: Everyone Active, promoting a healthy lifestyle through activity.
- Benefits: Flexible hours, opportunity for full-time, and a supportive team environment.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Lead a diverse team and inspire others to stay active and healthy.
- Qualifications: Supervisory experience, strong communication skills, and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
Job Type: Part Time (Full Time Availability Possible)
Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team.
We need a Duty Manager who will:
- Have experience in a supervisory role
- Be able to lead and motivate a diverse team fully embracing our company values
- Be focused on high customer service standards
- Have excellent verbal, written and IT communication skills
- Create an environment where colleagues can achieve their full potential
- Manage cost control and drive income in all areas of the business
- Demonstrate exceptional time management and deadline compliance
Qualifications: National Pool Lifeguard, First Aid at Work, Pool Plant Operator
Duty Manager - Bristol South Swimming Pool - Southville, Bristol employer: Everyone Active
Everyone Active is an excellent employer that prioritises employee well-being and development, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. Located in Southville, Bristol, our Duty Managers benefit from flexible working hours, opportunities for professional growth, and a supportive environment that encourages staff to achieve their full potential while promoting an active lifestyle within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Bristol South Swimming Pool - Southville, Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the swimming and leisure industry. You never know who might have a lead on a Duty Manager position or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your supervisory experience and how you've motivated teams in the past. Make sure they see you as the perfect fit for their values.
✨Tip Number 3
Prepare for the interview! Research Everyone Active and their mission. Be ready to discuss how you can contribute to their goal of promoting activity and customer service excellence at the Bristol South Swimming Pool.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and embracing their mission.
We think you need these skills to ace Duty Manager - Bristol South Swimming Pool - Southville, Bristol
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how you embrace our mission of promoting activity and customer service excellence!
Tailor Your Experience:Make sure to highlight your supervisory experience and any relevant skills that match the job description. We love seeing how your background aligns with what we’re looking for in a Duty Manager.
Be Clear and Concise:Use clear language and keep your application straightforward. We appreciate well-structured applications that get straight to the point while showcasing your communication skills.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Everyone Active
✨Know the Company Mission
Before your interview, make sure you understand Everyone Active's mission of promoting 30 minutes of activity five times a week. This will help you align your answers with their values and show that you're genuinely interested in contributing to their goals.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead and motivate a diverse team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can create an environment for your colleagues to thrive.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would maintain high customer service standards at the swimming pool and handle any complaints effectively.
✨Demonstrate Your Time Management Skills
Time management is crucial for a Duty Manager. Prepare to discuss how you prioritise tasks and meet deadlines. You might want to share strategies you've used in the past to manage multiple responsibilities, especially in a busy environment like a swimming pool.
