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For Companies At a Glance
- Tasks: Provide top-notch customer service and promote our active lifestyle mission.
- Company: Everyone Active, a vibrant and inclusive organisation dedicated to promoting activity.
- Benefits: Competitive salary, free membership for you and your family, and full training provided.
- Other info: Flexible working hours with opportunities for personal development in a supportive environment.
- Why this job: Join a passionate team and help inspire others to lead active lives.
- Qualifications: Experience in customer service and a friendly, can-do attitude.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Everyone Active is currently seeking an ambitious and self‑motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week. The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner as a Customer Service Advisor.
Key Responsibilities & Qualifications
- Passionate about promoting our products
- Work independently and as part of a team
- Enthusiastic, can‑do attitude and friendly personality
- Confident in using computers
- Experienced in customer service, serving as the first point of contact; key to providing a professional service to all our customers
About Everyone Active
We are as passionate about our people as we are about encouraging everyone to take part in activity. Employees are our greatest asset – they represent our brand and help drive our business forward. We refer to them as “colleagues” and aim to develop them in a way that enables each individual to realise their potential.
Benefits
You will be required to work days, evenings and weekends. Full training will be given on the centre's systems. Along with a competitive salary and opportunities for development, you'll also enjoy a vibrant, exciting and friendly environment. Furthermore, you and a partner/children will also enjoy free membership to our 220+ centres nationwide.
Equal Opportunity Statement
Everyone Active is an equal opportunities employer and an Investors in People organisation, committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.
Customer Service Advisor employer: Everyone Active
Contact Detail:
Everyone Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Get to know the company! Research Everyone Active and their mission. When you understand their values, you can tailor your approach during interviews and show how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Prepare for common customer service scenarios you might face as a Customer Service Advisor. Role-play with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider tips and even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Everyone Active team.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for promoting activity shine through! We want to see how much you care about helping others get active and enjoy our services.
Be Yourself: We love a friendly personality! Make sure your application reflects who you are. Use a conversational tone and don’t be afraid to show your can-do attitude – it’s what we’re all about at Everyone Active.
Highlight Your Experience: Since you'll be the first point of contact for our customers, it's crucial to showcase your customer service experience. Share specific examples of how you've provided excellent service in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Everyone Active
✨Know the Brand Mission
Before your interview, make sure you understand Everyone Active's mission of promoting 30 minutes of activity 5 times a week. This shows your enthusiasm for their goals and helps you align your answers with their values.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Highlight situations where you resolved issues or went above and beyond to help customers, as this will demonstrate your capability as the first point of contact.
✨Emphasise Teamwork and Independence
Be ready to discuss how you can work both independently and as part of a team. Share examples that illustrate your ability to collaborate effectively while also being self-motivated when working alone.
✨Bring a Can-Do Attitude
Everyone Active values a friendly personality and a positive attitude. During the interview, let your enthusiasm shine through. Smile, engage with your interviewers, and express your eagerness to contribute to their vibrant environment.