Duty Manager in Rochford

Duty Manager in Rochford

Rochford Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Everyone Active - SLM

At a Glance

  • Tasks: Support daily operations, oversee health and safety, and drive customer service excellence.
  • Company: Everyone Active, a vibrant and friendly environment promoting active lifestyles.
  • Benefits: Competitive salary, development opportunities, and free membership to over 220 facilities.
  • Why this job: Lead a diverse team and make a real impact on community health and fitness.
  • Qualifications: Experience in a supervisory role and strong communication skills required.
  • Other info: Flexible hours including evenings and weekends, with potential for career growth.

The predicted salary is between 30000 - 42000 £ per year.

Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week. The successful candidate will be responsible for supporting the day-to-day operations of the centre, overseeing health and safety, driving customer service excellence, and supporting the team.

We need a Duty Manager who will:

  • Have experience in a supervisory role
  • Be able to lead and motivate a diverse team fully embracing our company values
  • Be focused on high customer service standards
  • Have excellent verbal, written and IT communication skills
  • Create an environment where colleagues can achieve their full potential
  • Manage cost control and drive income in all areas of the business
  • Demonstrate exceptional time management and deadline compliance

Qualifications: National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications will need to be achieved within a set timescale if not qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting.

What can we do for you? Well, along with a competitive salary and opportunities for development, you'll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added benefit, you will also get to enjoy free membership to our 220 plus facilities.

How to apply: If this sounds like you, we’d love you to get in touch. Simply email your CV and covering letter on why you think you are suitable for the role to Tina Lindsay.

Duty Manager in Rochford employer: Everyone Active - SLM

Everyone Active is an excellent employer that fosters a vibrant and supportive work culture, encouraging personal and professional growth. As a Duty Manager, you will thrive in a dynamic environment where your leadership skills are valued, and you can make a real impact on customer service excellence. With competitive salaries, development opportunities, and the added benefit of free membership to over 220 facilities, working with us means being part of a team dedicated to promoting health and activity in the community.
Everyone Active - SLM

Contact Detail:

Everyone Active - SLM Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager in Rochford

✨Tip Number 1

Get to know the company culture! Before your interview, check out Everyone Active's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your leadership skills! As a Duty Manager, you'll need to motivate a diverse team. Think of examples from your past experiences where you've successfully led a team or improved customer service – these stories will impress during your interview.

✨Tip Number 3

Be ready to discuss health and safety! Brush up on relevant regulations and best practices, as this is a key responsibility for the role. Showing your knowledge will demonstrate your commitment to creating a safe environment for both staff and customers.

✨Tip Number 4

Apply through our website! We want to make it easy for you to join us at Everyone Active. Submitting your application directly through our site not only streamlines the process but also shows your enthusiasm for the position.

We think you need these skills to ace Duty Manager in Rochford

Supervisory Experience
Team Leadership
Customer Service Excellence
Verbal Communication Skills
Written Communication Skills
IT Communication Skills
Cost Control Management
Income Generation
Time Management
Deadline Compliance
National Pool Lifeguard Qualification
First Aid at Work Qualification
Pool Plant Operators Qualification
DBS Check Compliance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your supervisory experience and customer service skills. We want to see how you’ve led teams and created a positive environment, so don’t hold back on those examples!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Duty Manager role and how you align with our mission of promoting activity. Keep it engaging and personal.

Show Off Your Qualifications: If you have any relevant qualifications like the National Pool Lifeguard or First Aid at Work, make sure they’re front and centre in your application. If you need to achieve them, mention your plan to do so!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!

How to prepare for a job interview at Everyone Active - SLM

✨Know the Company Values

Before your interview, take some time to understand Everyone Active's mission and values. They’re looking for someone who can lead and motivate a diverse team while embracing these values. Show how your personal values align with theirs during the conversation.

✨Demonstrate Customer Service Excellence

Prepare examples from your past experiences where you’ve gone above and beyond in customer service. Everyone Active is focused on high customer service standards, so be ready to discuss how you can contribute to that culture.

✨Showcase Your Leadership Skills

As a Duty Manager, you’ll need to lead a team effectively. Think of specific instances where you’ve successfully managed a team or project. Highlight your ability to motivate others and create an environment where colleagues can thrive.

✨Be Ready for Practical Scenarios

Expect questions that may involve real-life scenarios related to health and safety or cost control. Brush up on relevant regulations and think about how you would handle various situations. This will demonstrate your readiness for the role and your problem-solving skills.

Duty Manager in Rochford
Everyone Active - SLM
Location: Rochford
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