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- Tasks: Oversee daily operations, ensuring safety and exceptional service at our Bristol facility.
- Company: Everyone Active, a leading leisure management company with over 30 years of experience.
- Benefits: Full-time role with opportunities for professional development and community engagement.
- Why this job: Make a real difference in your community while developing leadership skills.
- Qualifications: Leadership skills, health and safety knowledge, and customer service experience preferred.
- Other info: Join a dynamic team focused on promoting health and wellness.
The predicted salary is between 30000 - 40000 £ per year.
Everyone Active, operated by SLM, is a leading leisure management company with over 30 years of experience managing local authority leisure contracts and over 240 managed sites across the UK. Partnering with more than 65 local authorities, we focus on delivering high-quality, value-for-money services while increasing community participation in leisure and wellness activities. Our mission is to support local councils in achieving their leisure strategies while fostering community engagement. Through our customer-facing brand, Everyone Active, we are committed to promoting health and activity by combining excellent facilities with affordability.
The Duty Manager (Site Safety Coordinator) will oversee day-to-day operations at our Bristol facility, ensuring the seamless delivery of services and a safe, welcoming environment for all visitors. Responsibilities include supervising staff, managing operational procedures, maintaining health and safety standards, and providing exceptional customer service. The role also involves addressing any onsite issues promptly and effectively and supporting the overall success of the facility. This is a full-time, on-site role based in Bristol.
Qualifications
- Proven leadership and team management skills, with the ability to motivate and guide staff effectively.
- Strong organizational and multitasking skills to manage daily operations and prioritize tasks efficiently.
- Knowledge of health and safety compliance standards and experience in implementing related procedures.
- Exceptional communication and customer service skills to engage effectively with both staff and members of the public.
- Experience in the leisure or health and fitness industry is advantageous but not essential.
- National Pool Lifeguard Qualification, First Aid qualification, Pool Plant Operator & IOSH qualifications are essential for this role or willingness to obtain certification within the role.
- Proficiency in administrative tasks and the use of IT systems is desirable.
Duty Manager in Bristol employer: Everyone Active - SLM
Contact Detail:
Everyone Active - SLM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry, especially those who work at Everyone Active or similar organisations. A friendly chat can sometimes lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching Everyone Active's values and mission. Show us that you’re not just looking for any job, but that you genuinely want to contribute to our goal of promoting health and activity in the community.
✨Tip Number 3
Practice your customer service skills! As a Duty Manager, you'll need to handle various situations with ease. Role-play common scenarios with a friend to boost your confidence and demonstrate your problem-solving abilities during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the Everyone Active team and making a difference in the community.
We think you need these skills to ace Duty Manager in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Duty Manager role. Highlight any leadership or customer service experience you have, as well as your knowledge of health and safety standards.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the leisure industry and how your background makes you a great fit for Everyone Active. Don’t forget to mention your commitment to community engagement!
Showcase Relevant Qualifications: If you have any relevant qualifications like the National Pool Lifeguard Qualification or First Aid certification, make sure to mention them prominently. If you’re willing to obtain these certifications, let us know in your application!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status!
How to prepare for a job interview at Everyone Active - SLM
✨Know Your Stuff
Make sure you understand Everyone Active's mission and values. Familiarise yourself with their approach to community engagement and how they manage leisure facilities. This will show that you're genuinely interested in the role and can align with their goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed operations in previous roles. Think about specific situations where you motivated staff or resolved conflicts, as this will demonstrate your capability as a Duty Manager.
✨Health and Safety Know-How
Brush up on health and safety compliance standards relevant to leisure facilities. Be ready to discuss how you've implemented safety procedures in the past, as this is crucial for the role. Showing your commitment to maintaining a safe environment will impress the interviewers.
✨Customer Service Excellence
Prepare to talk about your customer service experiences. Think of times when you went above and beyond for a customer or handled a difficult situation effectively. This will highlight your ability to create a welcoming atmosphere for visitors at the facility.