Duty Manager - Lead Guest Experience (Unlimited Tickets) in Wokingham
Duty Manager - Lead Guest Experience (Unlimited Tickets)

Duty Manager - Lead Guest Experience (Unlimited Tickets) in Wokingham

Wokingham Full-Time 11 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to enhance guest experiences and oversee venue operations.
  • Company: Join a vibrant cinema company known for its exceptional service.
  • Benefits: Earn up to £13.77 per hour, enjoy unlimited cinema tickets, and 50% off food.
  • Why this job: Kickstart your career in hospitality while making every guest's experience unforgettable.
  • Qualifications: Strong leadership skills and a passion for customer service.

The predicted salary is between 11 - 16 £ per hour.

A cinema company is seeking a Duty Manager in Wokingham to oversee venue operations and ensure top-notch customer service. In this role, you will lead a team, enhance guest experiences, and be pivotal in maintaining the high standards of service Everyman is known for.

The position offers competitive pay up to £13.77 per hour, unlimited cinema tickets, a 50% discount on food and drink, and a vibrant work environment. If you have a passion for hospitality and great leadership skills, apply to kickstart your career.

Duty Manager - Lead Guest Experience (Unlimited Tickets) in Wokingham employer: Everyman

Everyman is an exceptional employer that prioritises employee satisfaction and growth, offering a vibrant work environment in Wokingham. With competitive pay, unlimited cinema tickets, and a generous discount on food and drink, we foster a culture of hospitality and teamwork, ensuring our Duty Managers can thrive while enhancing guest experiences. Join us to develop your leadership skills and be part of a company that values your contributions and career progression.
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Contact Detail:

Everyman Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager - Lead Guest Experience (Unlimited Tickets) in Wokingham

✨Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what Everyman values and how you can fit into their vibrant work environment.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've led a team or enhanced customer experiences. We want you to showcase your skills in a way that aligns with the role of Duty Manager.

✨Tip Number 3

Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview, reflecting the high standards of service Everyman is known for.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Duty Manager - Lead Guest Experience (Unlimited Tickets) in Wokingham

Leadership Skills
Customer Service
Team Management
Operational Oversight
Guest Experience Enhancement
Attention to Detail
Communication Skills
Problem-Solving Skills
Passion for Hospitality

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to excellent customer service and how you’ve gone the extra mile to enhance guest experiences.

Highlight Leadership Skills: As a Duty Manager, you'll be leading a team, so make sure to showcase your leadership skills in your application. Talk about times you've successfully managed a team or resolved conflicts, and how you inspire others to deliver top-notch service.

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Duty Manager role. Mention how your skills align with the high standards of service Everyman is known for.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you’ll be able to showcase your personality and passion right from the start.

How to prepare for a job interview at Everyman

✨Know the Company Inside Out

Before your interview, make sure you research the cinema company thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team, so be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully managed a team or resolved conflicts. This will demonstrate your capability to enhance guest experiences and maintain high service standards.

✨Prepare for Customer Service Scenarios

Expect questions about handling difficult customer situations. Prepare some scenarios from your past experiences where you turned a negative situation into a positive one. This will highlight your problem-solving skills and commitment to excellent customer service.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows that you're not just interested in the job, but also in contributing to the company's success.

Duty Manager - Lead Guest Experience (Unlimited Tickets) in Wokingham
Everyman
Location: Wokingham
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  • Duty Manager - Lead Guest Experience (Unlimited Tickets) in Wokingham

    Wokingham
    Full-Time
    11 - 16 £ / hour (est.)
  • E

    Everyman

    50-100
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