Duty Manager

Duty Manager

York Full-Time No home office possible
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At a Glance

  • Tasks: Lead the team and ensure guests have an unforgettable cinema experience.
  • Company: Everyman is a fast-growing independent cinema brand redefining the movie-going experience.
  • Benefits: Enjoy unlimited cinema tickets, 50% off food & drink, and access to your wages anytime!
  • Why this job: Join a vibrant culture focused on hospitality and personal growth in a unique cinema environment.
  • Qualifications: Experience in hospitality preferred; strong leadership skills and a passion for customer service are essential.
  • Other info: Be part of exciting staff events and enjoy a supportive work atmosphere!

Do you want to be part of the revolution that's redefining cinema? We're opening up auditions for Duty Managers to help us deliver the consistent high-quality experience that Everyman has become famous for. This is a fantastic opportunity that allows you to develop your career within a fast-expanding business with a culture entirely centered around its people.

Everyman is an independent cinema brand with a focus on the experience of every one of its guests. As one of the fastest growing cinema companies in Europe, Everyman is changing the way in which people experience the magic of cinema. Whether it be enjoying the company of friends in our stylish venues, indulging in a movie with a freshly baked pizza, a glass of wine and the comfort of a sofa, or attending one of our specially curated events or Q&As, we aim to make every experience with Everyman one-of-a-kind through good old-fashioned hospitality done our way.

Our Duty Managers perform a key role, overseeing the smooth running & operation of our venues alongside our Management Team and Team Members. You will be the face of Everyman and responsible for ensuring that each and every one of our guests has the best possible experience whilst visiting one of our venues.

Up to £13.77 per hour, dependant on experience; Unlimited complimentary cinema tickets for you and your buddies; 50% Everyman discount on all food & drink (unfortunately no reduction on calories); Wagestream membership - access to your wages when you need it!; 24/7/365 Employee Assistance Programme by Hospitality Action, the industry's charity; Financial, Legal, Family, Health and Wellbeing tools and resources; Retail discounts with Wagestream; Cycle to Work Scheme; Epic staff events, team socials, and amazing incentives!

Experience in hospitality is preferable, with a focus on:

  • Great leadership skills combined with mountains of personality
  • Experience leading teams to success, motivating and coaching others
  • A passion for food, customer service, hospitality and people
  • A team player who thrives working alongside others or independently
  • An upbeat, hard-working & flexible attitude
  • Great business savvy, an entrepreneurial spirit and self-drive

Interested? Then apply today to begin your career with Everyman!

Duty Manager employer: EVERYMAN MEDIA GROUP PLC

Everyman York is an exceptional employer that prioritises the well-being and development of its team members within a vibrant and dynamic work environment. With a strong focus on hospitality, employees enjoy generous benefits such as unlimited cinema tickets, substantial discounts on food and drink, and access to financial wellness tools, all while being part of a fast-growing independent cinema brand that values creativity and teamwork. Join us to not only advance your career but also to be part of a unique cinema experience that redefines entertainment.
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Contact Detail:

EVERYMAN MEDIA GROUP PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Familiarise yourself with Everyman's unique cinema experience. Visit one of their locations, enjoy a film, and take note of the service style and atmosphere. This will help you speak authentically about how you can contribute to their mission during your interview.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Think about specific challenges you faced and how you motivated your team to overcome them, as this aligns perfectly with the responsibilities of a Duty Manager.

✨Tip Number 3

Demonstrate your passion for hospitality by discussing your favourite dining or entertainment experiences. Share what made those experiences memorable and how you would replicate that level of service at Everyman, highlighting your understanding of customer satisfaction.

✨Tip Number 4

Network with current or former employees of Everyman if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you're genuinely interested in being part of their team.

We think you need these skills to ace Duty Manager

Leadership Skills
Team Management
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Hospitality Knowledge
Motivational Skills
Flexibility and Adaptability
Business Acumen
Entrepreneurial Spirit
Attention to Detail
Interpersonal Skills
Time Management
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Duty Manager position at Everyman. Understand the key responsibilities and required skills, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in hospitality or leadership roles. Use specific examples that demonstrate your ability to lead teams, provide excellent customer service, and create memorable experiences for guests.

Show Your Passion: Everyman values a passion for food, customer service, and hospitality. Make sure to convey your enthusiasm for the cinema experience and how you can contribute to their unique culture in your application.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your personality and explains why you want to work at Everyman. Mention how your values align with theirs and why you would be a great fit for the Duty Manager role.

How to prepare for a job interview at EVERYMAN MEDIA GROUP PLC

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.

✨Demonstrate Leadership Skills

As a Duty Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've motivated and coached team members to achieve success in past positions.

✨Know the Everyman Brand

Familiarise yourself with Everyman's unique approach to cinema and customer experience. Be ready to discuss what you admire about their brand and how you can contribute to their mission of redefining cinema.

✨Prepare for Scenario Questions

Expect to be asked how you would handle various situations that may arise in a busy cinema environment. Think through potential challenges and how you would ensure a smooth operation while maintaining excellent customer service.

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