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For Companies At a Glance
- Tasks: Help customers navigate financial challenges and create tailored repayment plans.
- Company: Empathetic finance company dedicated to supporting customers in need.
- Benefits: Competitive salary, bonus schemes, private healthcare, and more.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: 2-5 years of experience in customer service and a proactive mindset.
- Other info: Join a supportive team in a rewarding and impactful role.
The predicted salary is between 36000 - 60000 £ per year.
A financial services company in Warrington is seeking a Senior Financial Support Advisor to support customers managing financial difficulties. The role involves communicating through various channels to design personalized repayment plans while ensuring compliance with regulations.
Ideal candidates will have:
- 2-5 years of relevant experience
- Strong customer service skills
- A proactive attitude
This position offers a competitive salary and a range of benefits including bonus schemes and private healthcare.
Senior Arrears Support Advisor - Empathetic Finance in Warrington employer: Everyday Loans Group
Contact Detail:
Everyday Loans Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Arrears Support Advisor - Empathetic Finance in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for financial support roles and practice your responses. We want you to showcase your customer service skills and proactive attitude, so be ready to share examples from your experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Senior Arrears Support Advisor. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Senior Arrears Support Advisor - Empathetic Finance in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in financial support and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers through financial difficulties and how your proactive attitude makes you a great fit for our team.
Showcase Your Communication Skills: Since this role involves communicating through various channels, make sure to demonstrate your strong communication skills in your application. Whether it’s through clear writing or examples of past interactions, we want to see how you connect with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Everyday Loans Group
✨Know Your Stuff
Make sure you brush up on financial regulations and customer support best practices. Familiarise yourself with common financial difficulties customers face, so you can demonstrate your understanding during the interview.
✨Show Empathy
Since this role is all about supporting customers through tough times, be prepared to share examples of how you've shown empathy in previous roles. Think of specific situations where you helped someone feel understood and supported.
✨Practice Your Communication Skills
You'll be communicating through various channels, so practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your responses and ensure you're comfortable with different communication styles.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values, especially regarding customer care and support.
