Everyday Loans Group is seeking a Customer Resolutions Manager to support the Senior Customer Resolutions Manager and Head of Compliance in handling Evlo complaints in line with FCA rules. This remote role includes visits to branches and regular team meetings to ensure timely, accurate responses.
You will oversee the complaints process, maintain the Evlo database, and act as a key intake contact for new complaints.
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Remote Customer Resolutions Lead (Compliance) in Wakefield employer: Everyday Loans Group
Evlo is an exceptional employer located in Tees Valley, offering a dynamic work environment where customer service excellence is at the forefront. With a strong emphasis on employee development, comprehensive training, and a supportive culture, team members are empowered to build meaningful relationships with clients while enjoying competitive benefits. Join us to be part of a high-service culture that values your contributions and fosters growth within the lending sector.
