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- Tasks: Assist customers with loan repayments and create personalised repayment plans.
- Company: Leading financial services provider focused on customer support.
- Benefits: Competitive salary, annual bonuses, and inclusive employee benefits.
- Why this job: Make a real difference in customers' financial journeys while growing your career.
- Qualifications: Experience in financial services and strong customer service skills.
- Other info: Join a supportive workplace that values inclusivity and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial services provider is looking for a Senior Financial Support Advisor to assist customers with loan repayments. You will communicate through various channels and create personalized repayment plans while adhering to FCA regulations.
The ideal candidate has experience in financial services and excels in customer service.
The role offers a competitive salary, annual bonuses, and various employee benefits, all aimed at creating a supportive and inclusive workplace.
Senior Arrears & Financial Support Advisor employer: Everyday Loans Group
Contact Detail:
Everyday Loans Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Arrears & Financial Support Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and FCA regulations. We want you to shine, so practice common interview questions and think about how your experience aligns with the role of a Senior Financial Support Advisor.
✨Tip Number 3
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience in creating personalised repayment plans. We know you’ve got the expertise, so don’t be shy about sharing specific examples of how you’ve helped customers in the past.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. We’re always on the lookout for passionate candidates like you, so make sure to submit your application directly and keep an eye on our job listings for more opportunities.
We think you need these skills to ace Senior Arrears & Financial Support Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial services and customer support. We want to see how you've helped customers in the past, so don’t hold back on those success stories!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Financial Support Advisor role. We love seeing genuine passion for helping customers with their financial needs.
Showcase Your Communication Skills: Since you'll be communicating through various channels, it's important to demonstrate your communication skills in your application. Use clear and concise language, and make sure to proofread for any errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Everyday Loans Group
✨Know Your Financial Stuff
Brush up on your knowledge of loan repayments and FCA regulations. Be ready to discuss how you’ve helped customers in the past, and think of specific examples that showcase your expertise in financial services.
✨Showcase Your Customer Service Skills
Prepare to share stories that highlight your customer service experience. Think about times when you went above and beyond for a client or resolved a tricky situation. This will demonstrate your ability to create personalised repayment plans.
✨Practice Communication Techniques
Since you'll be communicating through various channels, practice articulating your thoughts clearly and concisely. Role-play with a friend or family member to get comfortable with different scenarios you might encounter during the interview.
✨Emphasise Teamwork and Inclusivity
The company values a supportive and inclusive workplace, so be prepared to discuss how you work well in teams. Share examples of how you've contributed to a positive team environment and supported colleagues in achieving common goals.
