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- Tasks: Guide customers through the loan process with excellent communication skills.
- Company: Leading consumer finance company in the UK with a supportive culture.
- Benefits: Salary up to £32,000, bonus scheme, private healthcare, and 25 days holiday.
- Why this job: Join a target-driven team and make a real difference in customers' lives.
- Qualifications: Strong people skills and detail-oriented mindset required.
- Other info: Comprehensive training and support for your career growth.
The predicted salary is between 28800 - 38400 £ per year.
A leading consumer finance company in the UK is seeking a Customer Account Manager. This role involves guiding customers through the loan process, requiring strong communication and detail-orientation. The ideal candidate will enjoy working in a target-driven environment and have excellent people skills.
The position offers a salary of up to £32,000, along with benefits such as a bonus scheme, private healthcare, and 25 days holiday. Comprehensive training and support from management are also provided.
Customer Account Manager – Growth, Training & Benefits in Romford employer: Everyday Loans Group
Contact Detail:
Everyday Loans Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager – Growth, Training & Benefits in Romford
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the job description, especially around communication and detail-orientation. We want to show them we’re the perfect fit!
✨Tip Number 3
Dress to impress! Even if it’s a virtual interview, looking sharp can boost our confidence. Let’s make sure we present ourselves as the professional Customer Account Manager they’re looking for.
✨Tip Number 4
Follow up after the interview with a thank-you email. It shows our enthusiasm for the role and keeps us fresh in their minds. Plus, it’s a great chance to reiterate why we’re the best choice for the position!
We think you need these skills to ace Customer Account Manager – Growth, Training & Benefits in Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills that match the job description. We want to see how you can guide customers through processes, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and detail-orientation. Tell us why you’re excited about the role and how you can contribute to our target-driven environment.
Showcase Your People Skills: In this role, you'll be interacting with customers regularly. Make sure to highlight any previous experiences where you've successfully built relationships or resolved issues. We love seeing how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Everyday Loans Group
✨Know Your Stuff
Before the interview, make sure you understand the loan process inside out. Brush up on key terms and common customer queries. This will show that you're detail-oriented and ready to guide customers effectively.
✨Show Off Your People Skills
Prepare examples of how you've successfully communicated with customers in the past. Think about times when you resolved issues or built rapport. This will highlight your excellent people skills, which are crucial for this role.
✨Target-Driven Mindset
Since the role is target-driven, be ready to discuss how you've met or exceeded targets in previous positions. Share specific metrics or achievements to demonstrate your ability to thrive in a performance-focused environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the training process or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
