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- Tasks: Support customers facing financial difficulties and provide tailored solutions.
- Company: Empathetic finance company dedicated to customer care and community support.
- Benefits: Competitive salary, comprehensive benefits, and a focus on employee satisfaction.
- Why this job: Make a real difference in people's lives while developing your financial expertise.
- Qualifications: Experience in financial support and strong communication skills.
- Other info: Join a supportive team with opportunities for community engagement.
The predicted salary is between 36000 - 60000 £ per year.
A financial services company is looking for a Senior Financial Support Advisor to assist customers in financial difficulties. The role focuses on delivering fair, tailored solutions while meeting regulatory obligations.
You will communicate with customers across various channels to understand their financial circumstances and help them manage their arrears.
We offer a competitive salary and comprehensive benefits, prioritising employee satisfaction and support for community engagement.
Senior Arrears Support Advisor – Empathetic Finance in Preston employer: Everyday Loans Group
Contact Detail:
Everyday Loans Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Arrears Support Advisor – Empathetic Finance in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector and let them know you're on the lookout for opportunities. You never know who might have a lead on a role that’s perfect for you.
✨Tip Number 2
Practice your communication skills! Since this role involves talking to customers, make sure you can clearly explain complex financial concepts in a way that’s easy to understand. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Research the company culture! Understanding the values and mission of the financial services company will help you tailor your approach during interviews. Show them you’re not just about the numbers, but also about making a positive impact.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed there, and it’s the best way to ensure your application gets seen. Plus, you’ll be one step closer to joining a team that prioritises employee satisfaction and community engagement.
We think you need these skills to ace Senior Arrears Support Advisor – Empathetic Finance in Preston
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your empathetic approach. We want to see how you connect with customers in financial difficulties and how you can provide tailored solutions that meet their needs.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your experience aligns with the role of a Senior Financial Support Advisor.
Highlight Relevant Experience: Make sure to showcase any previous experience in financial services or customer support. We’re looking for candidates who understand the challenges customers face and can navigate regulatory obligations effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Everyday Loans Group
✨Understand the Role
Before the interview, make sure you thoroughly understand what a Senior Arrears Support Advisor does. Familiarise yourself with the financial services industry, especially how it relates to helping customers in financial difficulties. This will help you articulate how your skills and experiences align with the role.
✨Show Empathy
Since the role focuses on delivering tailored solutions, be prepared to demonstrate your empathetic approach. Think of examples from your past where you've successfully supported someone through a tough financial situation. This will show that you can connect with customers on a personal level.
✨Know the Regulations
Brush up on relevant regulations and compliance standards in the financial sector. Being knowledgeable about these will not only impress your interviewers but also show that you take the responsibilities of the role seriously. Prepare to discuss how you would ensure compliance while providing support.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the company's approach to community engagement or how they support employee satisfaction. Asking questions shows your genuine interest in the role and the company culture.
