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- Tasks: Guide customers through the loan process with excellent communication skills.
- Company: Leading consumer finance company in Preston with a focus on customer success.
- Benefits: Competitive salary up to £30,000, bonus scheme, private healthcare, and 25 days holiday.
- Why this job: Join a dynamic team and help customers achieve their financial goals.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Comprehensive training provided and opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading consumer finance company in Preston is seeking a Customer Account Manager. In this role, you will guide customers through the loan process, utilizing strong communication and rapport-building skills.
The position offers comprehensive training, a competitive salary of up to £30,000, and a robust benefits package including a bonus scheme, private healthcare, and 25 days of holiday plus Bank Holidays.
If you’re customer-focused and enjoy working with targets, we want to hear from you!
Loan Account Manager – Customer Success & Growth in Preston employer: Everyday Loans Group
Contact Detail:
Everyday Loans Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loan Account Manager – Customer Success & Growth in Preston
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about guiding customers, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Loan Account Manager – Customer Success & Growth in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer-focused experience and any relevant skills that match the Loan Account Manager role. We want to see how you can guide customers through processes, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and how you build rapport with customers. We love seeing genuine enthusiasm for the role, so let your personality come through.
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements, especially those related to targets and customer success. We’re all about growth, so any numbers or results you can share will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Everyday Loans Group
✨Know the Loan Process Inside Out
Make sure you understand the loan process thoroughly. Familiarise yourself with common customer queries and concerns, as well as the steps involved in securing a loan. This will help you demonstrate your expertise and reassure the interviewer that you can guide customers effectively.
✨Showcase Your Communication Skills
Since this role relies heavily on communication, practice articulating your thoughts clearly and confidently. Consider role-playing with a friend or family member to simulate potential interview questions. Highlight any previous experiences where you successfully built rapport with customers.
✨Prepare for Target-Related Questions
As the position involves working with targets, be ready to discuss how you've met or exceeded targets in past roles. Use specific examples to illustrate your achievements and how you plan to approach targets in this new role. This will show your commitment to customer success and growth.
✨Research the Company Culture
Take some time to learn about the company’s values and culture. Understanding what they stand for will allow you to tailor your responses to align with their mission. It also shows that you’re genuinely interested in being part of their team, which can set you apart from other candidates.
