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For Companies At a Glance
- Tasks: Deliver exceptional service and manage customer loans from start to finish.
- Company: Leading consumer finance company in Leicester with a focus on customer care.
- Benefits: Competitive salary up to £30,000, bonuses, healthcare, and extensive training.
- Why this job: Join a dynamic team and make a real difference in customers' financial journeys.
- Qualifications: Strong communication skills and a customer-focused attitude.
The predicted salary is between 24000 - 36000 £ per year.
A leading consumer finance company in Leicester is seeking a Customer Account Manager to deliver exceptional service while providing loans to customers. The role involves establishing customer requirements, processing loan agreements, and ensuring customer satisfaction throughout the loan lifecycle.
Candidates should possess strong communication skills and a customer-focused attitude.
The position offers a competitive salary of up to £30,000, extensive training, and a comprehensive benefits package, including bonuses and healthcare.
Customer Account Manager – Loans & Customer Care in Leicester employer: Everyday Loans Group
Contact Detail:
Everyday Loans Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager – Loans & Customer Care in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the finance industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and loans. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during the interview. Use clear examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your customer-focused attitude that the role demands.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Account Manager – Loans & Customer Care in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and loans. We want to see how you've made customers happy in the past, so don’t hold back on those success stories!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Account Manager role. We love seeing enthusiasm and a genuine interest in helping customers.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any sneaky typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Everyday Loans Group
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the loan process and customer care. Brush up on common loan types and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Account Manager, strong communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to demonstrate how you've effectively communicated with customers or resolved issues. This will highlight your customer-focused attitude.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about times when you've had to handle difficult customers or complex loan agreements. Prepare specific examples that showcase your ability to maintain customer satisfaction and navigate challenges.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's approach to customer care or how they measure customer satisfaction. This shows your enthusiasm for the role and helps you gauge if the company aligns with your values.
