Senior Arrears & Financial Support Advisor in Edinburgh

Senior Arrears & Financial Support Advisor in Edinburgh

Edinburgh Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Everyday Loans Group

At a Glance

  • Tasks: Assist customers with loan repayments and create personalised repayment plans.
  • Company: Leading financial services provider focused on customer support.
  • Benefits: Competitive salary, annual bonuses, and inclusive employee benefits.
  • Other info: Supportive and inclusive workplace culture.
  • Why this job: Make a real difference in customers' financial journeys while growing your career.
  • Qualifications: Experience in financial services and strong customer service skills.

The predicted salary is between 36000 - 60000 £ per year.

A leading financial services provider is looking for a Senior Financial Support Advisor to assist customers with loan repayments. You will communicate through various channels and create personalized repayment plans while adhering to FCA regulations.

The ideal candidate has experience in financial services and excels in customer service.

The role offers a competitive salary, annual bonuses, and various employee benefits, all aimed at creating a supportive and inclusive workplace.

Senior Arrears & Financial Support Advisor in Edinburgh employer: Everyday Loans Group

As a leading financial services provider, we pride ourselves on fostering a supportive and inclusive workplace where employees can thrive. With competitive salaries, annual bonuses, and a strong emphasis on employee growth opportunities, we empower our team to excel in their roles while making a meaningful impact on our customers' financial journeys. Join us in a dynamic environment that values customer service excellence and compliance with FCA regulations.

Everyday Loans Group

Contact Details:

Everyday Loans Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Arrears & Financial Support Advisor in Edinburgh

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Everyday Loans Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Senior Arrears & Financial Support Advisor in Edinburgh

Customer Service
Loan Repayment Assistance
FCA Regulations Knowledge
Communication Skills
Personalised Repayment Planning
Financial Services Experience
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Everyday Loans Group.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Everyday Loans Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Everyday Loans Group

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Everyday Loans Group.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Everyday Loans Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Everyday Loans Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.