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For Companies At a Glance
- Tasks: Manage customer loans and provide top-notch service while establishing requirements.
- Company: Leading consumer finance company based in Edinburgh with a focus on employee satisfaction.
- Benefits: Competitive salary up to £30,000, bonuses, healthcare, and training programmes.
- Why this job: Join a dynamic team and make a difference in customers' financial journeys.
- Qualifications: Strong communication skills and attention to detail are a must.
The predicted salary is between 24000 - 36000 £ per year.
A leading consumer finance company is looking for a Customer Account Manager in Edinburgh. The role involves managing customer loans, establishing requirements, and providing excellent customer service. Strong communication skills and attention to detail are essential.
The position offers a competitive salary up to £30,000 based on experience along with bonuses and a comprehensive benefits package. Additionally, the company promotes employee satisfaction with excellent training programs, healthcare, and volunteering opportunities.
Customer Account Manager - Loans & Collections in Edinburgh employer: Everyday Loans Group
Contact Detail:
Everyday Loans Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager - Loans & Collections in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and loans. We want to show off our communication skills and attention to detail, so let’s nail those responses!
✨Tip Number 3
Dress to impress! Even if it’s a virtual interview, we should look sharp. It shows we’re serious about the role and respect the opportunity.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a great way to reiterate our interest in the position and keep us fresh in their minds. Plus, it shows we care!
We think you need these skills to ace Customer Account Manager - Loans & Collections in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing customer accounts and loans. We want to see how your skills align with the role, so don’t be shy about showcasing your communication skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Relevant Experience: When filling out your application, focus on your previous roles that relate to loans and collections. We’re looking for specific examples of how you’ve successfully managed customer accounts and resolved issues.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need to make your application stand out!
How to prepare for a job interview at Everyday Loans Group
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of loans and collections. Brush up on common customer queries and how to handle them. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided exceptional service, and be ready to share those stories.
✨Attention to Detail Matters
In a role that involves managing customer accounts, attention to detail is crucial. Be prepared to discuss how you ensure accuracy in your work. You might want to mention specific tools or methods you use to keep track of important information.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programs and employee satisfaction initiatives mentioned in the job description. This shows that you’re genuinely interested in the company culture and your potential growth within it.
