Evlo, a respected consumer finance lender, is expanding its Financial Support team. Senior Financial Support Advisor role involves helping customers in financial difficulty with fair, tailored repayment options while complying with FCA rules.
This is a hybrid role with home and office working and a rotating pattern Monday to Saturday; you will handle calls, emails, SMS, and written correspondence to deliver compassionate, effective support and sustain positive customer outcomes.
Senior Financial Support Advisor - Hybrid, Empathetic Debt Solutions in Cardiff employer: Everyday Loans Group
Evlo is an exceptional employer located in Tees Valley, offering a dynamic work environment where customer service excellence is at the forefront. With a strong emphasis on employee development, comprehensive training, and a supportive culture, team members are empowered to build meaningful relationships with clients while enjoying competitive benefits. Join us to be part of a high-service culture that values your contributions and fosters growth within the lending sector.