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- Tasks: Engage with customers and support them throughout the loan process.
- Company: Leading financial services provider in Bourne End.
- Benefits: Competitive salary, healthcare, pension contributions, and holiday options.
- Why this job: Make a real difference in customers' lives while achieving targets.
- Qualifications: Excellent communication skills and a customer-focused mindset.
- Other info: Comprehensive training program and opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading financial services provider located in Bourne End seeks a Customer Account Manager. In this role, you will engage with customers throughout the loan process, assessing their needs and supporting them in loan management.
Ideal candidates will have:
- Excellent communication skills
- Customer-focused attitude
- Enjoy meeting targets
A competitive salary up to £30,000 is offered along with a comprehensive training program and a range of benefits including healthcare, pension contributions, and holiday options.
Customer Account Manager — End-to-End Loan Support in Bourne End employer: Everyday Loans Group
Contact Detail:
Everyday Loans Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager — End-to-End Loan Support in Bourne End
✨Tip Number 1
Network like a pro! Reach out to people in the financial services industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer account management. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. Use examples from past experiences where you successfully managed customer relationships or resolved issues. This will demonstrate your customer-focused approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Customer Account Manager — End-to-End Loan Support in Bourne End
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can engage with customers and support them effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping customers with their loan management and how your previous experiences make you a great fit for this role.
Show Off Your Communication Skills: Since excellent communication is key for this position, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any examples of how you've successfully communicated with customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Everyday Loans Group
✨Know Your Stuff
Before the interview, make sure you understand the loan process inside and out. Brush up on common customer concerns and how to address them. This will show that you're not just a people person but also knowledgeable about the financial services industry.
✨Showcase Your Communication Skills
Since this role is all about engaging with customers, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your responses and ensure you come across as approachable and professional.
✨Be Customer-Focused
Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your customer-centric approach will resonate well with the interviewers, showing them that you genuinely care about helping clients manage their loans effectively.
✨Target-Driven Mindset
Familiarise yourself with the targets typically set in customer account management roles. Be ready to discuss how you've met or exceeded targets in previous positions. This will demonstrate your ability to thrive in a results-oriented environment, which is crucial for this job.
