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For Companies At a Glance
- Tasks: Lead a branch team to achieve sales and service excellence while ensuring compliance.
- Company: Join Evlo, a top-rated consumer finance leader with a strong commitment to customer satisfaction.
- Benefits: Enjoy a competitive salary, bonus scheme, private healthcare, and generous holiday options.
- Why this job: Make a real impact in a dynamic environment focused on growth and employee satisfaction.
- Qualifications: Management experience in financial services and strong communication skills are essential.
- Other info: Be part of a supportive culture with opportunities for charity volunteering and personal development.
The predicted salary is between 30240 - 50400 £ per year.
Are you looking for a fresh start? Have you got management experience in financial services and looking for a new challenge? We may have the role for you! Evlo is an established market leader in consumer finance with over 15 years of successful history. Winners of MoneyFacts Best non-mainstream lender for the last 5 years, we offer dynamic and exciting growth opportunities for candidates - supported by a superb range of benefits!
With customers at the heart of everything we do, we are proud that they rate us 4.7 stars out of 5 on TrustPilot and 4.9 out of 5 stars on Feefo. If you are a great people manager with a proven track record of delivering results and looking for a fresh opportunity we would love to hear from you!
The Role
As branch manager you will efficiently manage resources in the Branch to provide optimum productivity, profitability and growth, with personal development for all employees. To achieve the Business Plan, i.e., sales, profit, delinquency and expense control whilst ensuring compliance with the requirements of the Company, the FCA and regulatory organisations.
Role Responsibilities
- Achievement of the Managers Business Plan.
- To understand, commit and participate fully in the activities of all quality improvement processes.
- To understand, commit and participate fully in managing service beyond customers’ expectations and to company standards.
- To support and adhere to the Core Values of the company.
- Responsible for the development, quality and maintenance of all loan, sales contracts, insurance and ancillary programs where applicable.
- Responsible for all manner of collections and personally handles the difficult assignments such as bankruptcies, litigation, foreclosures, etc.
- Responsible for the hiring, training, development, salaries and advancement of employees.
- Responsible for the timeliness and accuracy of all record-keeping functions and reports.
- Responsible for the physical appearance of the office, the appearance and conduct of employees and the image of the company in the community.
- To effectively and efficiently complete all duties and responsibilities as assigned, to company standards.
This role requires strong management and communication skills. We are passionate about our customers and our employees demonstrate this daily in delivering excellent customer service and positive outcomes in the interactions we have with them.
Skills
- Customer Focused
- Strong Communication skills and Confidence
- Management Experience
- Team Work
- Meeting targets
Salary
Up to £42,000 depending on experience.
Rewards
- Bonus scheme
- Private healthcare
- Life assurance
- Excellent company pension 3% employee to 8% employer contribution
- 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!)
- Cycle to Work vouchers
- Retail Discounts
- Tech scheme
- 3 Charity Volunteering Days
At Evlo employee satisfaction is key and we are committed to being a great place to work. We offer three charity volunteering days and we partner with OnHand which promotes volunteering. Evlo has an active Employee Forum and dedicated Mental Health First Aiders.
Branch Manager in Bourne End employer: Everyday Loans Group
Contact Detail:
Everyday Loans Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Bourne End
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for a Branch Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Evlo thoroughly. Understand their values, customer focus, and what makes them a leader in consumer finance. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Branch Manager, you'll need to demonstrate strong management and communication abilities. Consider doing mock interviews with friends or using online resources to refine your pitch and answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Evlo and ready to contribute to their success.
We think you need these skills to ace Branch Manager in Bourne End
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Manager role. Highlight your management experience in financial services and any achievements that showcase your ability to meet targets and deliver results.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and how your skills align with our core values. Don’t forget to mention why you’re excited about joining Evlo!
Showcase Your Communication Skills: As a Branch Manager, strong communication is key. In your application, demonstrate your ability to communicate effectively by using clear and concise language. This will give us a taste of how you’ll interact with your team and customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Everyday Loans Group
✨Know the Company Inside Out
Before your interview, take some time to research Evlo thoroughly. Understand their values, recent achievements, and what sets them apart in the consumer finance market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Management Skills
As a Branch Manager, your management experience is crucial. Prepare specific examples of how you've successfully led teams, improved productivity, or handled challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Demonstrate Customer Focus
Evlo prides itself on customer satisfaction, so be ready to discuss how you've gone above and beyond for customers in your previous roles. Share stories that highlight your commitment to excellent service and how you’ve managed to exceed customer expectations.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Evlo. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.